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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

August 12, 2022

Chris was professional and did a great job explaining everything. We’ll be taking our car back. More

by LUJAN.BRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Bryan thank you for the review. So thrilled to hear that Chris and our team could make this a positive experience.

August 12, 2022

Kept me informed along the way. Really liked getting a video of the service performed. More

by KHERON17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review.

August 12, 2022

During the long wait for my new car, Penkhus VW kept me informed on its production and shipping status. When it arrived, the purchase transaction was smooth and painless. Price was good without any add-ons More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan McManus, Robert Gentry, Jalyn Walker
Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Douglas, thank you for taking the time to write a review. Congratulations on your brand new vehicle. Come see us again for any other car needs.

August 12, 2022

Despite a scheduling mixup Justin very efficiently got me in and out and on my way. More

by MVSCHMILLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are very happy to hear Justin and the team could accommodate you and get your vehicle serviced.

August 11, 2022

Bruce is exceptional. We’ve purchased 7 cars from Bruce and the dealership and couldn’t be more pleased. More

by AmyRod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Leiva
Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Amy thank you for the review. We are pleased to hear that Bruce has been able to create a great experience over the course of many years. Thank you for trusting us with your car needs. See you at the next appointment.

August 11, 2022

You guys rock. We needed diagnostic help during a multi-day road trip and your service manager was outstanding. More

by CHRISWATSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Chris thank you for the kind words. We are thrilled to hear our team could help keep you guys on the road.

August 11, 2022

Very friendly service reps. Explained everything clearly. Really liked the video explaining what technician saw under the chassis. More

by Davidswingley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban, Amanda Mead
Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

David thank you very much for the review.

August 11, 2022

They were great as usual. Love the video of the car inspection. You have done all the required maintenance and recalls and the car is running great. Highly recommend your serv More

by FRAJO6166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you taking the time to write about your experience with our service team. Thank you for the recommendation and we look forward to your next visit.

August 10, 2022

Good service that took to long. Was in the waiting room for 4 hours. Long wait time like always. I expected that. More

by MITCH.ALTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Leiva, Bryn Reynolds, Chris Sherban, Hugh Yousif, Marc Strasner
Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Mitch thank you for the honest feedback. We do apologize for any delays in time and appreciate your patience. See you at your next appointment.

August 10, 2022

Efficient fast service and Amanda was just great explaining my 2nd service on my new car. More

by MOLLYSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Mead
Aug 15, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Molly thank you for the 5 star review. Thank you for giving Amanda a shoutout. Come see us again soon.

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