
Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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I bought a brand new Tiguan 2022 and had a great salesman but a terrible experience with the "finance" manager who insisted I had to get extra insurance because VW's coverage and warranty are inadequate for but a terrible experience with the "finance" manager who insisted I had to get extra insurance because VW's coverage and warranty are inadequate for the failures of the car (brand new, mind you). Tadd Wells e-mailed for me to contact him after a not stellar review: I called twice and left messages; no response. I find this unacceptable and unfortunate for a dealership that sells great cars, even when they bad-mouth them... More
I would definitely recommend Jalyn & Tadd they were amazing and very helpful/knowledgeable! They made the process easy and comfortable! No rudeness, very clean and organized! amazing and very helpful/knowledgeable! They made the process easy and comfortable! No rudeness, very clean and organized! More
This was the fastest financial transaction I’ve ever done. Usually the time in the finance office is an hour or sometimes more. I was in there for less than 1/2 hr. I had what I wanted already decided a done. Usually the time in the finance office is an hour or sometimes more. I was in there for less than 1/2 hr. I had what I wanted already decided and talking it out was not painful or demeaning (especially being a single slightly older woman). Really appreciated the customer service and friendliness he exhibited. More
Torrell was amazing. He was patient and very professional. He answered all my questions and helped me get the car of my dreams. He was patient and very professional. He answered all my questions and helped me get the car of my dreams. More