Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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As always, I had a great customer service experience with Justin. I had little to no wait time and as promised, I promptly received a loaner vehicle for the duration of my service. Many thanks to Justin fo Justin. I had little to no wait time and as promised, I promptly received a loaner vehicle for the duration of my service. Many thanks to Justin for the outstanding and very curteous service he consistently provides. More
Good service. Got me out quicker than I thought. Maybe a bit pricey and more than I’d want to spend for what I had done on the car. But overall no complaints. Got me out quicker than I thought. Maybe a bit pricey and more than I’d want to spend for what I had done on the car. But overall no complaints. More
First, we were informed that Sherri's car needed the 100K service and what all that entailed. Chris was thorough in describing that. He then created an estimate for the total cost and the time required to co service and what all that entailed. Chris was thorough in describing that. He then created an estimate for the total cost and the time required to complete the work. We made an appointment for first thing on Tuesday 9/12, so the job would hopefully be completed in 5 or 6 hours (driving 165 miles from Alamosa to Colorado Springs and 165 miles back, I wanted it done as quickly as possible). Chris Sherban was able to schedule Eric Conrad for our technician (his familiarity with the job would enable quick completion). I checked in at 7:45am and left Penkhus at 2pm, allowing me plenty of time for my return trip to Alamosa confident that the service performed on Sherri's car was absolutely 1st class! I highly recommend Penkhus Volvo to anyone wanting the best service for their vehicle. More