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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

September 03, 2022

Andre was very helpful and informative navigating an unknown issue and then one that required coming back the next day. More

by PDH0407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre McFail
Sep 06, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for coming to see us for your vehicle's car needs. We will be sure to let Andre know he did a great job.

September 03, 2022

Fifteen words about an oil change Why are you wasting your and my time? Tell me one thing you have learned from a survey More

by tworm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Sep 06, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review.

September 03, 2022

Friendly and knowledgeable service advisor. Inaccurate pricing on battery vs. website. Corrected by Service Dept. Manager More

by bwgarwood1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New advisor Chris not listed
Sep 06, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you taking the time to write about your experience.

September 02, 2022

Excellent customer service here. On point and accommodating. I drive an hour to go here and not to a local shop. More

by PPAB57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Mead
Sep 06, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you very much for trusting us with your car needs.

September 02, 2022

scheduled appt by phone. agent ready non our arrival. loaner available as requested. test drive with technician since noise & slight vibration no longer noticeable. very unde More

by sollberger46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Heuertz, Justin Brant
Sep 06, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you very much for coming to see for your service needs. We are pleased to hear our team could get your vehicle back to tip top shape.

September 02, 2022

I think Bob Penkus Volvo Mazda Volkswagen is a QUALITY place to have your vehicle serviced. More

by Polo4prez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Sep 06, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you much for the kind words.

September 02, 2022

Loved the ability to schedule my service online through my Volvo app. My service advisor, Chris, delivered superior service too. More

by DAWNKAYVAUGHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Study
Sep 06, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Dawn thank you for your review. We appreciate you giving Chris a shoutout

September 02, 2022

Had my car done on time. Was courteous and made sure I understoodvwhat was done. Answered questions I had More

by KRISTIELG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Sep 06, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Kristie thank you for coming to see us.

September 02, 2022

The people are nice and will update you with texts. They charge way too much though. More

by ARCHRECHNAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Mcfail, Andrew Cossman
Sep 06, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for your honest feedback. We appreciate you coming to see us for your car needs.

September 02, 2022

Very knowlegable staff, great customer care. Great atmosphere. Love them. Will go back for any work in the future. They do an amazing job. More

by MMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Mead
Sep 06, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the kind words.

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