
Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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Took my car in for a broken window. Said they would get it done asap as I needed my car back. They ended up loosing the keys to my car which took them several days to replace. Then they Said they would get it done asap as I needed my car back. They ended up loosing the keys to my car which took them several days to replace. Then they ended up charging me for having to replace the keys that they lost. More
From start to finish, everything went well. The reception, sales, and finance departments were all very efficient, courteous, and eager to help. I am very happy with my new (to me) V90 Cross The reception, sales, and finance departments were all very efficient, courteous, and eager to help. I am very happy with my new (to me) V90 Cross Country! More
I've always had good service here. This time i got my tires rotated and a realignment done, but when I got my car back it said all my tires needed to be inflated. It was a small overlo This time i got my tires rotated and a realignment done, but when I got my car back it said all my tires needed to be inflated. It was a small overlook to reset the tire gauge, but otherwise good service. More
We worked with Kenneth (Ken) for the purchase of a 2020 Subaru Outback. Could not be more pleased with the purchase and experience as a whole. Ken is well spoken, considerate, demonstrating a high level of Subaru Outback. Could not be more pleased with the purchase and experience as a whole. Ken is well spoken, considerate, demonstrating a high level of patience throughout the entire transaction. I had an enormous amount of questions and needs and Ken was thorough in answering or following up on every single one. Ken is an outstanding salesman who puts quality back into a high demand industry! The dealership as a team was wonderful to work with, each individual hits the mark to coordinate perfectly working together! More
This service department is truly a great resource. They great 👍 me with a warm and friendly atmosphere. They are prom and honest. AND, the dealership is clean. Thank you Bob Penkhus. They great 👍 me with a warm and friendly atmosphere. They are prom and honest. AND, the dealership is clean. Thank you Bob Penkhus. More
Overall it was a good experience. I did have issues setting up my appointment. The app kept saying no times were available and the website said that a sales agent would get in touch w I did have issues setting up my appointment. The app kept saying no times were available and the website said that a sales agent would get in touch with me but I never heard anything, so finally I called to get it setup. I asked about an extended warranty but haven't had anyone follow up with me. More
Clean & accessible location. Chris Sherman has been professional & helpful the past 6 yrs of Volvo ownership. Thanks for taking care of me & my Family Chris Sherman has been professional & helpful the past 6 yrs of Volvo ownership. Thanks for taking care of me & my Family More