
Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
Filter Reviews by Keyword
By Type
Showing 3,366 reviews
I've been working with Chris Sherban for many years and had good experiences with him. He has now moved to a different department and this visit I was scheduled with Christopher. He was equally as knowledg had good experiences with him. He has now moved to a different department and this visit I was scheduled with Christopher. He was equally as knowledgeable as Chris and when Christopher told me he came from a Volvo dealership in California I was put at ease. My visit went well and even though it could not be completed the same day, Christopher kept me updated and had my XC60 done the next morning. Thank you Christopher, Volvo is still in good hands. More
This was a regular checkup appointment that turned into three different ones. During the first appointment the techs discovered that my tires needed replacements, but the store didn't have any in stock. I three different ones. During the first appointment the techs discovered that my tires needed replacements, but the store didn't have any in stock. I was going on a trip and wanted the tires installed before leaving and Chris was able to get them into the store and replaced before my departure a few days later. The tire replacement took longer than expected, but Chris once again made things right. While on my trip, I noticed that the car was having some issues when a load was placed on the engine. I made another appointment and they quickly found the problem and corrected and Chris took care of me again not charging me for the repair. While I certainly didn't care to have to take the care in three times in a two-week period, Chris's attention to customer satisfaction was very impressive. Thank you. More
Quick and friendly service. We have come to trust our service advisor Brian to take care of our Jetta and to always give us solid advice. The team has done a great job for us fo We have come to trust our service advisor Brian to take care of our Jetta and to always give us solid advice. The team has done a great job for us for several years. More
For one year now, I have told them about the small oil leak in the turbo oil line. They repaired some other problems I had with it, but never get around to doing that. We were dealing with Chris in the leak in the turbo oil line. They repaired some other problems I had with it, but never get around to doing that. We were dealing with Chris in the service department and he left, replaced by Danielle. She was very nice and helpful. More
Justin is awesome, and trustworthy! ! I appreciate him going above and beyond for us. Top notch service, and they wash your car. ! I appreciate him going above and beyond for us. Top notch service, and they wash your car. More
I absolutely love going to Bob Penkhus for my cars! I have bought 3 cars from them and they have been fantastic! Bruce has been the one to sell me every single car and I keep going back to him. He is s I have bought 3 cars from them and they have been fantastic! Bruce has been the one to sell me every single car and I keep going back to him. He is super helpful and very knowledgeable about Volvos!! He has helped me every step of the way with all of my cars. I appreciate the fact that I can go to him with any question and he either has the answer or will find it. More
Fast friendly Fair a very good experience I feel like I got a very fair trade and they did everything behind the scenes to make sure I was happy and also is give me much money as could for my trade highly got a very fair trade and they did everything behind the scenes to make sure I was happy and also is give me much money as could for my trade highly recommended More