
Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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Jayln was wonderful. He was not pushy and made everything easy. Hugh was also great. I believe they both went above and beyond. He was not pushy and made everything easy. Hugh was also great. I believe they both went above and beyond. More
My service rep Danielle was great. However I had to make 2 100 mile trips for a broken camera. I was told it would take an hour. On the second trip it took service over an hour just to However I had to make 2 100 mile trips for a broken camera. I was told it would take an hour. On the second trip it took service over an hour just to tell me they painted the part the wrong color. So I had to take the mismatched color in order to get it done and not have to make another trip. Well it took them another 2 hours to get this done. Not a good experience. Not quality service. More
Very professional and friendly atmosphere. Takes the time to fully explain what repairs or maintenance your car might need. They also suggest a timetable to get the work done. It sure helps wi Takes the time to fully explain what repairs or maintenance your car might need. They also suggest a timetable to get the work done. It sure helps with budgeting! My car is always done on time. More
Was very pleased as we were out of town and finalizing insurance claim on previous vehicle when I checked on availability of car. Fast professional response from everyone through the entire process even insurance claim on previous vehicle when I checked on availability of car. Fast professional response from everyone through the entire process even though I had to change multiple appointments. More
Good place. Did a good job. Appointment lady was a little rude. Felt a little like I was judged because my v70 was old . Don't think it's necessary to charge 175 Did a good job. Appointment lady was a little rude. Felt a little like I was judged because my v70 was old . Don't think it's necessary to charge 175.00 dollars to diagnos an srs message that was a volvo flaw to begin with. More