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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

October 12, 2022

Customer service was exceptional. Polite and courteous. I was told an approximate time and my vehicle was done sooner than expected. More

by Jcrnbsn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Study
Oct 14, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for visiting our service department. Happy to hear you enjoyed the visit.

October 11, 2022

Bryn and JR were fantastic! Love my new Volvo. Got a great deal. Very happy with my experience. More

by Cari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryn Reynolds, Sarah Diaz, JR Snyder
Oct 12, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Cari congratulations on your new Volvo. Volvo is a great brand and we know you will love your new vehicle. Thank you for coming to see us and we look forward to your next visit.

October 10, 2022

Friendly staff and quick service. Found me a ride to a meeting in town through Uber. Car was ready when I returned. More

by richdeyoung1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 12, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Rich we appreciate you taking the time to leave a review. So happy to hear our staff could accommodate you.

October 08, 2022

I need this dealer to make things right with my VW and they always do. I’ve gone to other dealers but they just don’t come close to the honesty and professionalism Bob Penkhus VW provides to its customers More

by MDWEBBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Oct 11, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you very much for your kind words. We are extremely honored by your trust and support. See you at your next visit.

October 08, 2022

Good service. Fast service. My car was washed exterior and interior and brian did a great job More

by DENNIS.C10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Oct 11, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Dennis thank you for the feedback.

October 08, 2022

Bryn and his associates were very professional and had the car we wanted, which was impossible to find. It was an easy transaction and the whole staff was helpful and courteous. More

by cindy_cool81212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryn Reynolds
Oct 11, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Cindy thank you for coming to find your new vehicle at Bob Penkhus. We are happy that Bryn and the team could make this a positive experience. Come see us again for any other car needs.

October 07, 2022

The service department was courteous and friendly. It was great that they recorded and sent the video of the vehicle prior to any work being completed. The only downfall was they didn't paint the doo More

by EQUINECROWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Oct 11, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for coming to see us for your service needs. We are pleased to hear you enjoyed our video. We do apologize about the door if you still need help with that please feel free to contact me at 719-785-9615. Thank you for being a Bob Penkhus customer and for taking the time to reach out. Respectfully, Bud Hall Service Manager 719-785-9615

October 07, 2022

Very helpful, upfront with all the information he answered all questions and explanation. Thank you More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hepperle
Oct 11, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Rita thank you for the 5 star review.

October 06, 2022

Had warranty work performed on both my daughter and wife's cars. The work was completed correctly first time and on schedule. Thank you. More

by Bryn Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Oct 07, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Bryn thank you for the review. We appreciate you coming to see us for your service needs. See you at your next appointment.

October 06, 2022

Justin was awesome with assisting me. The service was completed successfully. Thank you ~Kineta P. More

by CHRISTIAN1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Oct 11, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Christian thank you for the taking the time to write a review about your visit. We are happy to hear Justin could make this a positive experience.

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