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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

September 25, 2023

The entire process was amazing! Drop off was simple and Aaron kept me updated during the entire process. Giving me the total price before completing the work helped me plan out my f More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Evans
Sep 25, 2023 -

Jason responded

The process was fast and easy! Thank you for taking care of our vehicle!

September 24, 2023

Great service! Thoroughly inspected and fixed our vehicle! Saved us from unnecessary replacement of battery More

by UNCTARHEEL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Brown, Chris Sherban
Sep 25, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for trusting us with your Volvo and for leaving a 5-star review!

September 23, 2023

Amazing service! Everything is done with expertise and they keep you informed of what is being done to your car. More

by DYLZANSKY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Sep 25, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the five-star review!

September 23, 2023

Chris and service teams was phenomenal the went above the expectations of the time required to address the concerns More

by DG Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey, Sean Heuertz, Justin Brant, Andrew Cossman, Aaron Evans, Danielle Brown, Seth Confer, Chris Sherban
Sep 25, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate the five stars! Thanks for trusting our team with your Volvo.

September 23, 2023

I am very selective about where I purchase and service my vehicles. This is due to a history of poor treatment and lackluster business practice conducted at small and large dealerships alike. Bob Penkhus Vol More

by Scott Rubin-Asch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan McManus, Jalyn Walker, Danielle Brown
Sep 25, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Scott, we are delighted to hear that you had such a wonderful experience with our team. It's our pleasure and honor to serve you, and we hope to see you again soon!

September 22, 2023

great service from Danielle and technicians my wife volvo is running great. however little too much reliant on text message vs personal inter reaction More

by SALOMEAPONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Brown
Sep 22, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate the honest feedback! Thank you for trusting us with your Volvo!

September 22, 2023

Very satisfied with my purchase and with how Jorge and Megan communicated with me. I love how they catered to my choices without any questions and judgement. More

by Anna Dominique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sevan Stryker, Megan Jung, Jorge Garcia
Sep 22, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you, Anna! We appreciate the kind words about Jorge and Megan, and we hope you're enjoying your new Mazda!

September 21, 2023

Service is excellent and my VW is in safe and excellent condition . The staff make each visit comfortable and answer every question. More

by PL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Sep 22, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate the kind review! Hope to see you again in the future!

September 19, 2023

Easy to work with. Good communication. Friendly and in good spirits during the repair process More

by guruted
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Sep 20, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate the 5-star review!

September 19, 2023

My Service Advisor David was very courteous and able to work with my busy schedule. Excellent customer service. More

by jcpreiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cardenas
Sep 20, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you had a great service visit with David! Hope to see you again in the future!

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