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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

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1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

March 10, 2021

Chris, our service advisor, is truly amazing. Always trying to find a more affordable solution to an unexpected car problem. We feel very well taken care of and in extraordinary good hands. The usually More

by CHRISTINA FISCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Mar 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Christina thank you for taking the time to write about your experience with Chris and our service team. We are extremely thrilled to hear that you have received nothing but the best. We always strive to provide our customers with the best service in town and create life-long relationships. See you at the next visit.

March 10, 2021

When I brought my VW in for an oil change I was thrilled to see my former service advisor back. Brian Dorsey is great and I’m happy to be working with him again. More

by COSJPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Mar 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review. We will make sure to pass on your kind words to Brian.

March 10, 2021

Mr Sherman Has always been responsive to my needs and Mr Sherman Has always been responsive to my needs and resolving problems. He has never tried to " push," me aside or try to get me out the door. Wi More

by dcassat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Mar 17, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review. We are very pleased to hear that your interaction with our team have been excellent. We stand by our hard work, knowledge and integrity. Come see us again.

March 10, 2021

I’ve been going there for 3 years now and I’ve never been disappointed. In fact, my latest vehicle was purchased there and the experience was exceptional! More

by EPHINN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Mar 17, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for your feedback. We are pleased to hear we have been able to earn your trust when it comes to your car needs. We look forward to many more years doing business together.

March 09, 2021

Excellent buying experience with Lance! Super friendly, answered all questions, and made the often tedious process simple and easy. I Highly recommend working with Lance. More

by lwestrmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Prange, Robert Gentry, Lance Dowlen
Mar 10, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the review. We will make sure to pass on your kind words to Lance.

March 09, 2021

very professional as Brian set me up for exactly what I needed addressed. very responsive as i was able to get in within reason (less than a week). greatly appreciated. More

by STEVER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Mar 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Steve we appreciate you taking the time to write a review about your experience with Brian. We are pleased we could get you in. Come see us again for any other car needs.

March 09, 2021

Great organized staff. Always a great experience coming to this dealership. Clean, friendly and efficient! Our car is an older Cadilac but that doesn’t stop them from delivering! Thank you all!!! More

by GDUKEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Vigil, Joey Culbertson
Mar 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for coming to Bob Penkhus for your car needs. We are honored by your trust and happy we could provide you with excellent service. See you at the next visit.

March 09, 2021

Wonderful sales man! Funny, easy going, and a peach to work with!! I drove almost 5 hours to come work with Lance and I’d do it again in a heartbeat!! More

by hiedisway33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Baker, Lance Dowlen
Mar 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to write a review about your experience with Lance. We are so pleased he was able to help you get into the right car while giving great service. We will be sure to pass on your kind words to him.

March 09, 2021

Great service. Brian is an awesome service consultant. He is a great communicator. Car was ready when they promised. They even got us a loaner when the job was bigger than originally anticipated More

by MKLOHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Mar 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the review. We always strive to provide the best service in town. Come see us again.

March 09, 2021

I have been dealing with Bob Penkhus for 6 years now. I have been extremely satisfied with the service that I have received. Always friendly and helpful. More

by Kathy Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Mar 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Kathy thank you for the review. We are so pleased to hear that your interactions with our team have all been pleasant. We look forward to your next visit.

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