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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

April 01, 2021

Performed full service, everything is working well. Tire pressure is still holding. staff was friendly, gal that gave me a ride was friendly. I like your company. More

by Allie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Allie thank you for the 5 star review. We hope you come see us again.

April 01, 2021

At Bob Penkhus, they always provide the best service. The service specialists are very kind and knowledgeable and have always treated us well. I would go nowhere else for service on my Volvo. More

by MicB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strassner , Bruce Leiva
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the review! It's our goal to provide a stress free and positive experience for all our customers. Have a great day!

April 01, 2021

Great service by everyone we interacted with t get the upgraded we wanted on our vehicle to getting ready to take home. We appreciate the updates on when our vehicle would arrive. More

by SAMMYMARTYN423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gallentine, Chris Sherban
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Sammy thank you for coming in to see us for your car needs. We are pleased to hear that our team could help you get those upgrades you were looking for. Come back to see us again anytime.

March 31, 2021

My recent Volvo car repair experience was very positive! The Service Representative was courteous and responsive and he is very customer service oriented. He is pleasant and engaging and takes p More

by SANDRA K.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Apr 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Sandra thank you for the feedback about your visit to our service department. We will make sure to let our team know to keep up the good work. Come see us again.

March 31, 2021

Bob Penkhus of Colorado Springs is awesome. Dan has always taken care of my needs with my car and the staff is very caring. I appreciate them all! More

by CMORENO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Apr 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review. We will be sure to let Dan know he did a great job with your visit. See you again soon.

March 31, 2021

Great service thorough communication no unanswered questions or doubts great experience. Transportation from into the service department is a great benefit. I will certainly come back More

by FORTARELM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Apr 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

We are pleased to hear that we have earned your trust. Thank you for the review and come back again soon.

March 30, 2021

Bruce Leiva is the person you want to ask for if purchasing a new car. My wife and I have purchased four new cars through Bruce, and he is extremely knowledgeable, responsive, and focused on custome More

by Sparky04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Leiva
Apr 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the review. We are thrilled to hear that Bruce has been able to help you with your car needs over the past several years. We will be sure to let Bruce know he is doing a great job. We look forward to doing business with you guys for many more years to come.

March 28, 2021

They were prompt and thorough. Chris is always very friendly and makes sure that I don’t have any questions before I leave. I appreciate that they explain things without pressure. More

by Adlord
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Apr 05, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review. We are happy to hear that your interactions with Chris and our team have all been excellent. See you at the next visit.

March 27, 2021

It’s been a pleasure working with the service department. First class Volkswagen dealer! Wouldn’t go anywhere else. Extremely professional and kind. Had some warranty work done last visit and had to leave ou More

by CODYVELDHUIZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Apr 05, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Cody thank you for taking the time to write a review about your experience with Brian and our service team. We are happy we could help you get that warranty work done. Come see us again for any other car needs.

March 27, 2021

Service was prompt and accommodated my semi-emergency (dead car battery). Dan was very understanding and patient as I arranged to get my VW to the shop. Bob Penkhus dealership is very aware of the sa More

by GARITT Griebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Apr 05, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Garitt thank you for trusting us in the middle of an emergency to get your car up and running again. We will be sure to share your kind words with Dan. Come see us for any other car needs.

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