
Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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I want to thank and compliment Glenn at the parts department. He quickly replaced the battery to my remote for my Mazda6. Excellent customer service! department. He quickly replaced the battery to my remote for my Mazda6. Excellent customer service! More
Chris & Eric at the Mitsubishi dealership are amazing!! From start to finish they do a wonderful job. The Finance Manager is great also!! Would buy from them again!! From start to finish they do a wonderful job. The Finance Manager is great also!! Would buy from them again!! More
Got everything done as intended. Maybe the time for working on the truck could be improved a bit, but I assume covid and manning may be to blame for that. Didnt feel rushed or forced to make any deci working on the truck could be improved a bit, but I assume covid and manning may be to blame for that. Didnt feel rushed or forced to make any decision regarding the service on my vehicle. They did recommend services for me, so overall, I was a happy camper. More
I've had two positive experiences with Chris at the service department. The nature of taking your car to a shop is always risking mechanics overlooking or neglecting things, but there's a lot of comfor service department. The nature of taking your car to a shop is always risking mechanics overlooking or neglecting things, but there's a lot of comfort in someone being personally accountable for your experience. You're of course paying more for service at a dealership by default, but I never felt taken advantage of and have had several impromptu repairs done over the past year done at close to cost. I do, however, suggest often asking for clarification and restating your bottom line. The service team seems to have some range of motion regarding billing. More
We worked with Chris, who was amazing! He went out of his way and made sure my car would be ready for the weekend trip. He kept in touch with me and kept me posted on the progress. way and made sure my car would be ready for the weekend trip. He kept in touch with me and kept me posted on the progress. More
Dan is an excellent member of your team who always treats me with the most respect and knowledge of the issues. Thanks dan and the entire team me with the most respect and knowledge of the issues. Thanks dan and the entire team More
I've been a customer here for about 5 years, and the customer service has always been superb. For my latest car service I was seen by Brian and his team, and again phenomenal care. He did a great job ex customer service has always been superb. For my latest car service I was seen by Brian and his team, and again phenomenal care. He did a great job explaining the work performed, offering fair pricing, even accommodating me and my 2 year old son with a temporary vehicle for the day while my car received service. Great experience overall. More
Organized, friendly, excellent service! Left feeling secure in the repairs and having made a great choice in where I went for repairs. I appreciated the attention to detail. secure in the repairs and having made a great choice in where I went for repairs. I appreciated the attention to detail. More