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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

April 13, 2021

I want to thank and compliment Glenn at the parts department. He quickly replaced the battery to my remote for my Mazda6. Excellent customer service! More

by mayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Apr 19, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Mayo thank you for the review and for shouting out Glenn. We are happy to hear that we could help you with your battery. Come see us again for any other car needs.

April 12, 2021

Chris & Eric at the Mitsubishi dealership are amazing!! From start to finish they do a wonderful job. The Finance Manager is great also!! Would buy from them again!! More

by DENVERBRONCO59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris@ Mitsubishi, Eric @ Mitsubishi , J.R. Cihura
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for sharing about your experience with Chris & Eric. We will be sure to give them a huge pat on the back.

April 12, 2021

Got everything done as intended. Maybe the time for working on the truck could be improved a bit, but I assume covid and manning may be to blame for that. Didnt feel rushed or forced to make any deci More

by 123Theo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Vigil
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Theo thank you for the honest feedback on your visit to our service department. We are happy to hear that the team was able to get your truck serviced. Come see us again.

April 12, 2021

I've had two positive experiences with Chris at the service department. The nature of taking your car to a shop is always risking mechanics overlooking or neglecting things, but there's a lot of comfor More

by Luka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban, Fabian Vigil, James Taylor, Corinna Couchman
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Luka thank you for taking the time to write a review about your experience with Chris and our service team. We truly appreciate you trusting to get your car serviced and running at peak performance. We look forward to many more years working together.

April 12, 2021

Customer service is really good!! A a a a a a a a a a a Customer service is really good! ! A a a a a a a a a a a a a a a a. A A A A More

by LEIF_STER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vollin
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review.

April 12, 2021

We worked with Chris, who was amazing! He went out of his way and made sure my car would be ready for the weekend trip. He kept in touch with me and kept me posted on the progress. More

by GVKMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Apr 19, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the review. We appreciate you letting us know that Chris did a great job with your service needs. Come see us again.

April 10, 2021

Dan is an excellent member of your team who always treats me with the most respect and knowledge of the issues. Thanks dan and the entire team More

by JNWILSON719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey, Maria Barr
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for sharing about your experience with Dan. We are pleased he could provide you with excellent service.

April 09, 2021

I've been a customer here for about 5 years, and the customer service has always been superb. For my latest car service I was seen by Brian and his team, and again phenomenal care. He did a great job ex More

by KHALLIDAY101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not certain who worked on my vehicle directly, but the gentleman provided a brief video of what he fixed on my car. I've worked with Dan many times in the past and he is also a great employee, Brian Dorcey
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for coming to us for your service needs. We are pleased our team could get your car back into tip top shape. We will be sure to share your kind words with Brian and the service team.

April 09, 2021

Organized, friendly, excellent service! Left feeling secure in the repairs and having made a great choice in where I went for repairs. I appreciated the attention to detail. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louise in parts, Louis in service
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Susan we appreciate you taking the time to write a review about your experience with our team. We are happy we could get your car back on the road. Come see us again for any other car needs.

April 08, 2021

I got to take the truck home and got me a lower interest rate then what we had said. Great people I will come back for my next car ! More

by IBARRAPHOTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan McManus
Apr 14, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Congratulations on the new truck. We hope you enjoy it!

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