
Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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Updated: After buying our vehicles they forgot to get copies of our pay stubs and proceeded to call us everyday for 3 days so they could receive them. After emailing the pay stubs Lance proceeded to call copies of our pay stubs and proceeded to call us everyday for 3 days so they could receive them. After emailing the pay stubs Lance proceeded to call my wife asking her for them. The next night after purchase, a rock chipped the windshield and we tried to contact the appropriate people but it everything was closed. By the morning the chip turned into a larger crack due to temperature drop. I was told they would take care of it so we made an appointment and showed up for said appointment. They then told us there was nothing they can do and sent us away. Buying process was very drawn out, we got there at 12pm and left at 8pm. They brought us sky high prices and we had to haggle all day to get to where we wanted to with payments. We'll try somewhere else next time. More
Super nice advisor. Very understanding and helpful could say the girl at the service desk could be a little nicer lol other than that loved having them help say the girl at the service desk could be a little nicer lol other than that loved having them help More
Great dealership for cars and maintenance. Devin Sena was very professional and responsive to my needs for an older Volvo (2006 XC-70). He kept me well informed throughout the process. was very professional and responsive to my needs for an older Volvo (2006 XC-70). He kept me well informed throughout the process. More
I have taken my car here for service since I bought it. The team here is the best. They are all professional, courteous, and go above and beyond. Fabian is the best! The team here is the best. They are all professional, courteous, and go above and beyond. Fabian is the best! More
As always, the customer service provided by Brian was superb! I've always been treated with utmost respect and I always feel comfortable when taking in my vehicle. superb! I've always been treated with utmost respect and I always feel comfortable when taking in my vehicle. More
I always have an excellent experience! You guys are always courteous, professional, and effecient. I have never had any issues and I have no complaints! always courteous, professional, and effecient. I have never had any issues and I have no complaints! More
Great folks, and the car brands I love. Bryn and Jordan were super and are great folks to work with. Will come back when I drive the wheels of my newsed car. Thanks! were super and are great folks to work with. Will come back when I drive the wheels of my newsed car. Thanks! More
Fabian was my customer service representative. From the moment I arrived he was professional and courteous. I accidentally made a mistake and made an appointment for the other dealership. He said no proble moment I arrived he was professional and courteous. I accidentally made a mistake and made an appointment for the other dealership. He said no problem and got me in and was able to get me a loaner. I was impressed by him the moment I arrived. He kept me informed on the status of my vehicle. He is to be commended for being an excellent customer service representative. He is a great addition to your team. Thank you Fabian for all your help. More