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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

April 27, 2021

The staff and service manager was great! However, Mazda corporation will refuse to fix the noisy breaks that have been an issue on my CX-5. I have brought it in five times to get it fixed, but they tell me More

by JORDANCSANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fabian Vigil
Apr 30, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Jordan thank you for your honest feedback. We do apologize for the inconvenience. Come see us agin for any other car needs.

April 27, 2021

Fabian is Great! Such a breath of fresh air. He went above and beyond we arrived early for appointment time but Fabian got us right in since we were 2 hours from home. More

by DELONGDENISE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Vigil
Apr 30, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for coming to see us for your car needs. We will be sure to let Fabian know he is doing a great job.

April 27, 2021

High quality service and I was kept informed about the progress on my vehicle service. Got my vehicle in at the time scheduled and out again as promised. More

by MACRAEH55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Apr 30, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review. We are happy to hear you enjoyed your visit to our service department.

April 27, 2021

Dan is great and so are the technicians. They go above and beyond, keep me in the loop and service is quick! Great customer service. More

by ENK244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Apr 30, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the feedback on your visit to our dealership. We will be sure to let the service team know they are doing a great job.

April 26, 2021

Great experience with seamless process. Have been a Volvo owner for the past 5 years and adding to my fleet of vehicles was a pleasure. More

by RENBMD06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gallentine
Apr 30, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Congratulations on the new vehicle. We appreciate you taking the time to write a review.

April 24, 2021

Robert was very helpful with the purchase of my new vehicle. He was very friendly and went out of his way to ensure I knew how to use all features. More

by SMMKAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gentry
Apr 28, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for sharing a review about your buying experience with Robert. Congratulations on your new car. Come see us again.

April 24, 2021

Jacob and Mike are outstanding professionals, and went above and beyond to make our out of state car purchase easy. We couldn’t be happier with our purchase, and the treatment we received from Jacob and M More

by DARKSERB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Mike Hepperle, Jordan McManus
Apr 28, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for allowing us to help you with your car buying experience. We will be sure to let Jacob and Mike know they did a great job.

April 24, 2021

Ryan Burnett was our salesman. He was very knowledgeable and kind. Everyone else in the store was great as well. We LOVE our 2018 Tiguan and had a great experience here More

by SHAWN.ENGLISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burnett, Jordan McManus
Apr 28, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Shawn thank you for taking the time to write a review about your buying experience with Ryan. Congratulations on your new Tiguan. Its a great SUV you will love it for many years to come. Come see us again for any other car needs.

April 23, 2021

They always go out of their way to help. My husband waited for my car this time. Last time they sent me back to work in an Uber. Fast and friendly. Replaced the battery in my key fir free. More

by Margot.Crossley59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Vigil
Apr 28, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Margot thank you for the kind words. We are very happy to hear that you have enjoyed your interactions with our team. We look forward to your next visit.

April 23, 2021

Friendly and not at all pushy with the sales pitch. Knowledgeable and flexible with terms and financing agreements. Nice to have had a follow up appointment a few days later to clarify anything about f More

by STEPHANIE MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Cihura, Lance Dowlen
Apr 28, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Stephanie congratulations on your new car. We are so thrilled to hear you enjoyed the experience with our team. Come see us again for any other car needs.

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