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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

August 02, 2023

I was very happy to see Chris in the service drive again. He always takes great care of me and makes sure my car is not only safe but up to date. I love my Volvo XC70. Thanks, I'll be back! More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Galvan, Chris Sherban
Aug 02, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate that! Thank you for visiting us again.

August 02, 2023

Great place they were fantastic helped allot thanks a million Bryan was wonderful love our car More

by FOXYFISHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Jung, Brian Dorcey, Shay Galvan, Sean Heuertz, Justin Brant, Andrew Cossman, Aaron Evans, Danielle Brown, Seth Confer, Chris Sherban
Aug 02, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the five stars! We're so happy to hear you enjoyed your visit with us.

August 02, 2023

Professional with fair pricing. Mechanics are knowledgeable and thorough Staff is we'll trained and communicates clearly with the customer More

by RUTHGULLIVER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Brown
Aug 02, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Ruth, thank you for trusting us with your Volvo. We're so glad you how found our service department to be helpful for you.

August 02, 2023

Brian has been my service manager for many years. He is professional, courteous and personable which makes him “top notch” in my book. Goes above and beyond my expectations! You’re lucky to have him More

by SMING-GHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Aug 04, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We do consider ourselves lucky to have Brian on our team! Thank you for your kind and generous review. We appreciate your support!

July 30, 2023

Excellent customer service. My 2007 XC90 car is running great. Always a thorough inspection and explanation. More

by DEBORAH.CASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Jul 31, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you, Deborah!

July 30, 2023

Very professional service, timely and with nice waiting area. Scheduling appointments was very user-friendly More

by MICHAELBOTELLO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Jul 31, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so happy to hear you had a good visit with our service team. Thank you, Michael!

July 30, 2023

They go out of their way to help and make sure customers are taken care of. We switched from the Denver dealer to here because of the difference in customer service. More

by TLCLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Jul 31, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

It's an honor to get to service your Volvo! Thank you for the five-star review!

July 30, 2023

He was a very attentive service representative. Communicates clearly. The dealership has a very comfortable atmosphere withelpfuamenities. More

by CONNIEFROHRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Evans
Jul 31, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5-star review, Connie! We're so glad to hear you've had a good service visit.

July 29, 2023

Everything worked great she gave me some outstanding advice on how to handle an issue that I thought I had with my Volvo. I really appreciated her suggestion.. thank you and that type of service is why More

by Dr Armand Boudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Brown
Jul 31, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you, Dr. Boudreau! Thank you for trusting us with your Volvo.

July 29, 2023

Great service experience with a great service representative, cat runs great and was returned clean More

by CAROLYNGERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Jul 31, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the five-star review, Carolyn!

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