Bob Penkhus Volvo Mazda Volkswagen

They don't listen when being told what you want done & then charge for things not requested. Lori Stone was great & tried but she apparently has too much on her plate. The service has gone down hill. My then charge for things not requested. Lori Stone was great & tried but she apparently has too much on her plate. The service has gone down hill. My brakes did get fixed but still have questions about the work. More

Very helpful and friendly throughout my visit. Bryn was informative and there was no pressure on making any decisions right away, I was able to take my time. Highly recommend. Bryn was informative and there was no pressure on making any decisions right away, I was able to take my time. Highly recommend. More

Good customer service. No issues and kept me informed of status. Would recommend and use again. No issues and kept me informed of status. Would recommend and use again. More

Every thing when great except I had to wait in the intake line for 20 minutes and that was after the guy said my service person would be Right out. That's why I gave a 4 star line for 20 minutes and that was after the guy said my service person would be Right out. That's why I gave a 4 star More

Very professional service and communication during the visit. I would recommend Brian very highly. He deserves a raise. visit. I would recommend Brian very highly. He deserves a raise. More

Top-notch service. Always thorough and professional. Keeps my 2016 xc90 running perfectly. Highly recommend. Always thorough and professional. Keeps my 2016 xc90 running perfectly. Highly recommend. More

Issue was resolved well and customer service exceeded my expectations. While I hope to not have to see them I’m thankful for how they handled everything. expectations. While I hope to not have to see them I’m thankful for how they handled everything. More

Impressed with how quickly and thoroughly they diagnosed my car. Great customer service from the service manager and Chris. The cost to fix it was a shock! However, I learned they have excellent mechanics s my car. Great customer service from the service manager and Chris. The cost to fix it was a shock! However, I learned they have excellent mechanics so an confident repairs will be done correctly. More

They were great. All my questions were answered to my satisfaction and it didn't take all day. All my questions were answered to my satisfaction and it didn't take all day. More

There was no wait time when I pulled in. People were helpful, courteous and friendly. People were helpful, courteous and friendly. More