Bob Penkhus Volvo Mazda Volkswagen

I can always rely on the Bob Penkhus service department for fast, efficient, reliable service. for fast, efficient, reliable service. More

I will start by saying I hate buying used cars. Or at least that used to be my sentiment. Now, with how painless my experience with JR (sales) and Meg (finance) was at Bob Penkhus Mazda, I’m going Or at least that used to be my sentiment. Now, with how painless my experience with JR (sales) and Meg (finance) was at Bob Penkhus Mazda, I’m going to have to average that in. I really must say that I was very impressed with how little “selling” JR did at me, and how genuinely up-front and honest he felt. Anything he didn’t know, he went and checked and I knew exactly what I was getting into. When it was time to sign on the dotted lines, I saw the terms that were agreed upon and Meg made this, seriously, the fastest financing experience I’ve ever had. She knew her stuff, front, back, and sideways. Both Meg and JR were a true pleasure to work with. I would definitely go back to see them again! More

I have had a lot of issues getting my vehicle serviced. First I had an appointment for a new key to be programmed so I came in and after about 90 minutes they told me it was the wrong key and had to be or First I had an appointment for a new key to be programmed so I came in and after about 90 minutes they told me it was the wrong key and had to be ordered and it would be a week. No word after a week, I called back multiple times and could not get an answer until a month later I got through and they got me scheduled. They let me know the employee I had been dealing with had been an issue and was no longer employed there. I finally got in after 1.5 months and Lori took care of me and she was awesome, no complaints about her or what she did for me. I had my back up key so I felt much better, however I didn’t realize until I was home (over 20 miles from the dealer) that the “service key” alert was still on my dashboard and I had a weird clicking under my hood that I had never had before. Losing hope… having to return to the dealer & take more time off work to get this done. More

Penkus Service has always taken good care of my Mazda. This visit was quicker than I expected and I appreciated the ride when my car was finished This visit was quicker than I expected and I appreciated the ride when my car was finished More

good communication and good recommendation on new tires he very knowledgeable with all my questions pertaining to my vehicle he very knowledgeable with all my questions pertaining to my vehicle More

The team is amazing and very helpful. I always have a great experience when I take my car in for service! Welcome back Chris Sherban! I always have a great experience when I take my car in for service! Welcome back Chris Sherban! More

They were polite and curious. Very informative about what they are doing. I very much appreciate everything they do Very informative about what they are doing. I very much appreciate everything they do More

I come from out of town for car service. I worked with Chris and he was helpful. I have used a courtesy car before, but this was the first time I was expected to gas it up upon return. I r I worked with Chris and he was helpful. I have used a courtesy car before, but this was the first time I was expected to gas it up upon return. I returned the car within the original timeframe from the service department. I ended up staying in the dealership waiting another 1.5 hours as the tech didn’t rotate my tires and then my car became “stuck” due to a delivery. Chris was accommodating and made sure I left sardines despite the unexpected delays in the service area. More

Brian is very knowledgeable and super friendly! I like to getting the video about the service. I like to getting the video about the service. More

The dealership was amazing and worked with me really well to reach my goal for a monthly payment. As well as letting me take an extra long test drive to get the full feel of my future car and for that I’m ex to reach my goal for a monthly payment. As well as letting me take an extra long test drive to get the full feel of my future car and for that I’m extremely grateful More