Bob Moore Volkswagen

Service shop scammers I had a recall so I took my car here for repairs. I asked them to check mybrakes. They said I had 10% life left on my back and 30% on my front. They w I had a recall so I took my car here for repairs. I asked them to check mybrakes. They said I had 10% life left on my back and 30% on my front. They wanted almost $600 to repair. I wanted 2nd opinion from my mechanic. He said i have 40% to 50% life left and no need to replace for another 30,000 miles. Dealership said my back brakes were metal to metal. Lies! I emailed GM but no response. Now i wonder if my airbag recall was even repaired. Scammers More

Excellent, explained everything in detail and my car looked! I was late to my appointment and they still fit me in. They explained everything done to my car and washed my car. I was very happy. I was late to my appointment and they still fit me in. They explained everything done to my car and washed my car. I was very happy. More

100,000 mile service Was easy and convenient to make appt online. Appreciated Saturday availability. Car ready when promised. Estimate given on area of concern. Discussed Was easy and convenient to make appt online. Appreciated Saturday availability. Car ready when promised. Estimate given on area of concern. Discussed issue in simple terms. Nice people. More

Awesome. These guys are great. They go out of their way to make sure you get a great vehicle. Excellent customer service. Love the car! A++ These guys are great. They go out of their way to make sure you get a great vehicle. Excellent customer service. Love the car! A++ More

Not horribly bad, still needs some improvement Really need to work on contacting their customers and updating them throughout the process if their vehicle is with them from more than one day. Really need to work on contacting their customers and updating them throughout the process if their vehicle is with them from more than one day. More

GREAT Experience I have high expectations and everyone I came in contact with blew those expectations out of the water. This was one of the best car buying experiences I have high expectations and everyone I came in contact with blew those expectations out of the water. This was one of the best car buying experiences I’ve had...and there have been many. More

Lindsay VW Great job Ken and rest of the team! Thank you for all your help! Appreciate you getting us taken care of in a timely manner with no headaches. Great job Ken and rest of the team! Thank you for all your help! Appreciate you getting us taken care of in a timely manner with no headaches. More

Great Customer Service When the cost of repair of my 12-year old Jetta was more than its worth, it was time to replace it. We happened to be in Edmond when the Jetta "died." When the cost of repair of my 12-year old Jetta was more than its worth, it was time to replace it. We happened to be in Edmond when the Jetta "died." A visit to VW Edmond Service with the Jetta turned into a sale. Our salesman (Norris) was extremely helpful in helping us make our decision on the Jetta's replacement. And the Technician (Papa) who showed us the use of the car's features was knowlegeable and patient. More

Excellent Customer Service! Great Shopping Experience! Excellent customer Service! Bridgett Gaffney and Ketero Reynolds professionalism , diligence, and courteous treatment, plus a great deal is why I Excellent customer Service! Bridgett Gaffney and Ketero Reynolds professionalism , diligence, and courteous treatment, plus a great deal is why I decided to buy at your dealership. More

It was great Everyone was very helpful and professional. They didn’t play games and were able to help with anything we asked. It was a pleasure working with everyo Everyone was very helpful and professional. They didn’t play games and were able to help with anything we asked. It was a pleasure working with everyone. More