
Bob Moore Volkswagen
Oklahoma City, OK

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Wonderful experience Cody and Domingo are awesome! They sourced a vehicle from out of state so I could get a specific color. They are friendly and very pleasant to work Cody and Domingo are awesome! They sourced a vehicle from out of state so I could get a specific color. They are friendly and very pleasant to work with. The dealership as a whole has been very accommodating. They made things happen after my local dealership wouldn’t. I love my new car! Thank you! Job well done. More
Very smooth experience Everything was smooth from the beginning to end. I even ended up saving money at the end of my experience. Highly recommend to anyone within the Volks Everything was smooth from the beginning to end. I even ended up saving money at the end of my experience. Highly recommend to anyone within the Volkswagen community More
Great experience We received speedy service, Papa was very patient at showing us how everything on the car worked, and they were all very helpful in explaining our ter We received speedy service, Papa was very patient at showing us how everything on the car worked, and they were all very helpful in explaining our terms and answering all of our questions. More
Excellent Customer Service They will work with you on getting a vehicle you will love and can afford, and they have tons to choose from (pre-owned and new). In my opinion, VWs a They will work with you on getting a vehicle you will love and can afford, and they have tons to choose from (pre-owned and new). In my opinion, VWs are excellent vehicles and their warranties are the best I have found. The staff members are all professionals and treat you respectfully. More
Air conditioning Excellent customer service from Mr Juston Pierson, who get in touch with WV coprporation to find out after several times what was going on with my ac Excellent customer service from Mr Juston Pierson, who get in touch with WV coprporation to find out after several times what was going on with my ac of my Jetta 2019 . My personal opinion this the best VW dealership in service OklahomanCity metro area. Thanks. More
VW Edmond is the BEST! They are always helpful and quick! I love that when I need help, they are there to help every time! They send me a video walk through and tell me ex They are always helpful and quick! I love that when I need help, they are there to help every time! They send me a video walk through and tell me exactly what is wrong (if anything). I've never felt cheated or overcharged here, unlike almost every other dealership I've ever visited. Thanks VW Edmond! More
Great The service writer was very friendly and helpful and was customer oriented I would recommend this shop for all your repair and service needs Thanks The service writer was very friendly and helpful and was customer oriented I would recommend this shop for all your repair and service needs Thanks More
Superb Service & Timeliness Michael was a service tech and was very thorough, courteous, and helpful. They were about to get our vehicle in the next day. I would totally recommen Michael was a service tech and was very thorough, courteous, and helpful. They were about to get our vehicle in the next day. I would totally recommend Volkswagen of Edmond Service Dept to anyone needing VW assistance. More
horrible communication/never performed service requested Had car for 4 days. I was one that called for updates. Never did service it. Don’t think they knew how to perform service. Had car for 4 days. I was one that called for updates. Never did service it. Don’t think they knew how to perform service. More
Least Stressful Car Buying Norris Evans helped my husband and I when we decided to purchase a new car. The best thing about Norris was that he let US decide the vehicle we wante Norris Evans helped my husband and I when we decided to purchase a new car. The best thing about Norris was that he let US decide the vehicle we wanted and did not push others. He sat back, let us evaluate and experience the vehicles. He was the perfect amount of helpful while still remaining withdrawn. Not once did I feel that the vultures had descended upon us, as I usually feel on a car dealership lot. The business office was slightly less pleasant. We had wanted to put down a significant amount on the vehicle, but he insisted that we should not. However, I understand that this is how car dealerships do make their money so, I am not that upset by it. Overall, again, the least stressful car buying experience we have had. More