Bob Moore Volkswagen

I remember that arriving for first appointment at the dealership there was no record of my appointment I thought I had scheduled there. Because they did not have it and I had no proof I actually schedule dealership there was no record of my appointment I thought I had scheduled there. Because they did not have it and I had no proof I actually scheduled the appointment there for that time and day, the needed airbag was not available that day. More

Very personable, professional staff. Great communication and we will definitely be back!Blythe and Maigen are so sweet:) and we will definitely be back!Blythe and Maigen are so sweet:) More

This dealer takes care of you like family and is always willing to help. Generally I get a loaner too which helps greatly with day to day needs so you don’t have to sit with the car. willing to help. Generally I get a loaner too which helps greatly with day to day needs so you don’t have to sit with the car. More

Staff was professional, timely and efficient. Lovely area to wait. Sales professionals east to deal with and not pushy at all.that’s all I have to say please and thank you! to wait. Sales professionals east to deal with and not pushy at all.that’s all I have to say please and thank you! More

Very professional, courteous, straightforward with needed repairs. Explaining any costs not covered by the warranty and waiting for authorization before repairs were performed. repairs. Explaining any costs not covered by the warranty and waiting for authorization before repairs were performed. More

They were great this time as they always are. Everything went great just line every time. went great just line every time. More

They was very professional and was fast doing my alignment, I was very pleased with the service and timely manner. alignment, I was very pleased with the service and timely manner. More

Excellent customer service and detailed maintenance performed. Appreciated the atmosphere of the waiting area. They even left a thank you note, water and trail mix in the car when finished. performed. Appreciated the atmosphere of the waiting area. They even left a thank you note, water and trail mix in the car when finished. More

We were caught off-guard by an electrical problem with our Passat, drove into Samuels VW, and 2 hours later were on our way. Great service, great personalities; even paid for a Lyft ride to get something our Passat, drove into Samuels VW, and 2 hours later were on our way. Great service, great personalities; even paid for a Lyft ride to get something to eat. More

Norris is a stand up guy. Always ready to please and make sure folks are taken care of. Super nice guy and ready to talk cars if you’re interested. sure folks are taken care of. Super nice guy and ready to talk cars if you’re interested. More