
Bob Moore Volkswagen
Oklahoma City, OK

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Great experience Great dealership with a very friendly and helpful staff that will help alleviate the sometimes stressful car buying experience that you may run into e Great dealership with a very friendly and helpful staff that will help alleviate the sometimes stressful car buying experience that you may run into elsewhere. More
New radiator The project took almost 2 weeks to complete. The dealership moved to a new location so that was a factor. However the dealership should have ordered The project took almost 2 weeks to complete. The dealership moved to a new location so that was a factor. However the dealership should have ordered the new radiator immediately rather than waiting to see if insurance would cover the issue. Communication could have been much better. More
Head light repair Extremely satisfied with the service performed. The service counter was professional quick to respond with Getting the car in for service and very h Extremely satisfied with the service performed. The service counter was professional quick to respond with Getting the car in for service and very happy with the work that was done. More
They were very knowledgeable about the VW Atlas. We had an excellent car buying experience with Allen Volkswagen. We already told others about them to go to. We will return to purchase more vehic We had an excellent car buying experience with Allen Volkswagen. We already told others about them to go to. We will return to purchase more vehicles from them. More
Service may not be the best name for this department The service department did resolve my issue and answer the questions. However, the service I received around the issue was not as advertised. I was o The service department did resolve my issue and answer the questions. However, the service I received around the issue was not as advertised. I was offered a ride to and from my work while my car was serviced. They had to use my car to take me to work and then no one was able to come pick me up. I had to take an Uber back at my own expense. I understand they are moving and there are challenges, however, they shouldn’t offer a service they can’t provide. More
Terrific Service! Michael and the crew always take great care of us and make sure we are in and out within a reasonable amount of time. The dealership has started trans Michael and the crew always take great care of us and make sure we are in and out within a reasonable amount of time. The dealership has started transitioning to their new location and is a bit of a mess right now, but it is obvious to see the passion for customer service that this team has! More
Best of the Best in Oklahoma Best car buying experience in Oklahoma by far! They are second to none. Exceptional managment and staff. They are friendly, knowledgeable, and helpful Best car buying experience in Oklahoma by far! They are second to none. Exceptional managment and staff. They are friendly, knowledgeable, and helpful. Perfect expierence. More
Oil change I arrived at my appointment on time and my oil change was done very quickly. I will be back!!! You guess are awesome and super quick! I arrived at my appointment on time and my oil change was done very quickly. I will be back!!! You guess are awesome and super quick! More
Salesperson was awesome It was a good experience, except that if I buy another Volkswagen I will go to a dealership that will honor my discount program at work the Volkswagen It was a good experience, except that if I buy another Volkswagen I will go to a dealership that will honor my discount program at work the Volkswagen partner discount program that allows you to use your discount along with the discounts and incentives that it says on my discount. Gm follows through on this program and lets you use them on top of the discount the dealership has already. Also Dallas dealerships also said that they would also, so not sure why this dealership wouldn't. More
We’ll be back! My fiancé and I dreaded the thought of car shopping...it’s an all day event. We went to Volkswagen of Edmond and walked away happy with our new Atlas! My fiancé and I dreaded the thought of car shopping...it’s an all day event. We went to Volkswagen of Edmond and walked away happy with our new Atlas! We appreciate their patience, honesty, and thoroughness when answering our questions. We couldn’t be happier with our choice of dealership and our purchase. We will definitely refer this dealership to our friends and family, and plan to make it our first stop for our next car purchase. Thanks again, Volkswagen of Edmond! More