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Bob Moore Volkswagen

Oklahoma City, OK

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rated
1,145 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,145 reviews

February 24, 2022

Low pressure environment that immediately answered all our questions accurately. Our sales advisor was friendly, accommodating and knowledgeable about his products More

by okparrott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Sharp
Feb 24, 2022 -

Bob Moore Volkswagen responded

Thanks for your feedback on your recent visit to Allen Samuels Volkswagen. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Domingo Garcia dgarcia@asag.net

February 23, 2022

Dealership is clean and nice. New inventory is low like everyone. Overall it seams they are unorganized. Salesman was courteous and did a good job. Managers didn't seem to care. T More

by Stevekntz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Patrick Hope, William Fowler
Feb 24, 2022 -

Bob Moore Volkswagen responded

Thank you for choosing Allen Samuels Volkswagen. Your feedback and rating mean a lot to us. We take all feedback seriously and will use your comments to help us improve. Domingo Garcia dgarcia@asag.net

February 17, 2022

Great and Extremely Helpful! Everything went smoothly from the first phone call to the Sales Manager until the car was driven off the lot. More

by thefoster4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Valencia, Patrick Hope
Feb 17, 2022 -

Bob Moore Volkswagen responded

Congratulations on your new purchase. Thank you for sharing your thoughts about your excellent experience with Allen Samuels Volkswagen. Thanks for the five-star rating. We appreciate your business and look forward to having you as one of our valued customers for years to come. Domingo Garcia dgarcia@asag.net

February 16, 2022

good job, as per usual, a pleasure, and especially thanks to Norris Evans and Faith Goodman.... More

by bsloan3
Recommend Dealer
Yes
Employees Worked With
Faith Goodman
Feb 17, 2022 -

Bob Moore Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience with both Norris and Faith here at Allen Samuels Volkswagen.

February 10, 2022

Allen Samuels treats Volkswagen owners with a warranty great! They will stay with you and spare no expense until any problem is fixed to your satisfaction. Did I mention at no cost to you? More

by vernard1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byth, Robert Benge, Ryan Blackwell, Michael Brown, Andy Thrift, Christopher Bryant, Anthony Rounds
Feb 11, 2022 -

Bob Moore Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

February 10, 2022

We highly recommend Allen Samuels Volkswagen for anyone looking to buy. Bobby and Ash were very helpful and had us in and out in under an hour. More

by alisonbelliveau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Ash Patel
Feb 11, 2022 -

Bob Moore Volkswagen responded

Thank you for your very kind review, Alison. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with both Bobby and Ash here at Allen Samuels Volkswagen. Congratulations on your new purchase, Alison! Domingo Garcia dgarcia@asag.net

February 10, 2022

Fantastic customer service. I have used them a few times and will continue to do so. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blythe Sitten
Feb 11, 2022 -

Bob Moore Volkswagen responded

Thank you for your business, Jennifer. We appreciate you taking the time to leave us this five-star review. We're happy to hear that our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

February 01, 2022

They are great to work with on my service. They answered any questions I had. More

by JEF_F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blythe Sitton
Feb 01, 2022 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 01, 2022

Service wax completed in less time than the estimate and it was very much appreciated. More

by Bobvolks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Jeremiah Sharp
Feb 01, 2022 -

Bob Moore Volkswagen responded

Thank you for the wonderful survey! It was truly our pleasure!

January 29, 2022

Going back for third time to get recalled air bag replaced. First trip, air bag they thought was there wasn’t. Second trip, mix-up at check-in and air bag was not installed but tires got checked ins More

by jerrinunley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service desk
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