Bob Moore Volkswagen

Service department Michael Button was my service person, A very nice and helpful person with a great attitude. He explained everything that they was doing to my SUV, and Michael Button was my service person, A very nice and helpful person with a great attitude. He explained everything that they was doing to my SUV, and all that required to be done at the time for the miles on my vehicle. I really appreciate him. Each time I am to have my vehicle serviced I will request him. Thank you for your top-notch service. Mrs. Moore More

Pleasant Was a nice visit. Staff was friendly and was quick at the respires asked of them. I’d say only complaint would be prices. Sorry to say lumbar adjustm Was a nice visit. Staff was friendly and was quick at the respires asked of them. I’d say only complaint would be prices. Sorry to say lumbar adjustment handle. Simple plastic was 42 dollars. Very high. And a full service was 88. Double fromany were else I could get done. Babur the reason I go to dealer is the warranty More

No efficient A flat fix that was supposed to take 30 minutes, turned into 2 hours. This made us miss our other appointments for the day. This is new dealership s A flat fix that was supposed to take 30 minutes, turned into 2 hours. This made us miss our other appointments for the day. This is new dealership so maybe they’re still trying to figure it out. More

Best VW Dealership Wonderful dealership with the best salesman I've ever worked with. Friendly people and no hidden fees. It was a wonderful experience doing business wi Wonderful dealership with the best salesman I've ever worked with. Friendly people and no hidden fees. It was a wonderful experience doing business with them. Will be going back when it's time for a new vehicle. Worth the drive from Kansas. More

Rude, disrespectful, xxxxx- AVOID Matt was extremely rude and disrespectful. I have been to over 10 dealerships over the last 2 weeks shopping for a new car and he was by far the most Matt was extremely rude and disrespectful. I have been to over 10 dealerships over the last 2 weeks shopping for a new car and he was by far the most outright disrespectful man I have ever dealt with in the business. He nearly yelled at me to purchase additional insurance packages that I already have coverage for through geico. He’s a poor sales man with a terrible temper— honestly seems like he has the temperament of a two year old. I would caution everyone to avoid him at all costs. He is rude, disrespectful, and not well versed in anything related to finance. All he wants to do is sell you a bunch of stuff you probably don’t need and if you try to respectfully decline he will literally bully you and yell at you. We will be reporting him to the better business bureau. More

Just Looking We stopped by the dealership to just look around for something to do and we ended up buying a car. Everything was awesome until we went to finance. I We stopped by the dealership to just look around for something to do and we ended up buying a car. Everything was awesome until we went to finance. I knew up front I wasn’t going to add in any special insurances or any coverages but I patiently listened. It was all good until I said no thank you to each option. Then it was silence and our conversation turned very uncomfortable. It felt so great having just purchased a car then hit rock bottom feeling like crap after I left finance. He could’ve just said, “Okay, no problem.” Instead I left with disappointment. Norris, Craig, and Cody were all very nice and knowledgeable. More

Pleasant buying experience When I called the dealership, I spoke with Ken Johnson. I was looking for a specific Atlas. And he found it. IN TEXAS! And brought it back to OKC in o When I called the dealership, I spoke with Ken Johnson. I was looking for a specific Atlas. And he found it. IN TEXAS! And brought it back to OKC in one day. Ken and his manager, Cody, made my purchase as smooth as possible. I also received a fair trade on my vehicle without having to haggle. I was given the purchase numbers in writing and when I completed the paperwork, the numbers stayed on point as promised. I will continue to do business with this dealership. They earned my business and my respect. More

Great experience getting a new Atlas! The process was very easy, everyone worked hard to meet our needs and make sure that we were happy at the end of the deal. The process was very easy, everyone worked hard to meet our needs and make sure that we were happy at the end of the deal. More

Service dept great! not impressed with salesman Michael in service is awesome that man went above and beyond to help me! With service and while waiting on my new car!! I will definitely take my car Michael in service is awesome that man went above and beyond to help me! With service and while waiting on my new car!! I will definitely take my car to be serviced with Michael!!!! Aaron the sales guy, was good until he got u to sign and then he was done with you and on to the next prospective buyer! Will not use him again!!! More