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Bob Moore Volkswagen

Oklahoma City, OK

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rated
1,145 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,145 reviews

March 17, 2022

Service was quick, efforts were communicated clearly, i was effectively kept apprised of the on-going status More

by YdoUneedAscreenname4this
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Goodman
Mar 18, 2022 -

Bob Moore Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2022

Communication is terrible. They overbook and don’t care what kind of bind it leaves people in. More

by ayanalawson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Benge, Blythe Sitton
Apr 03, 2022 -

Bob Moore Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Apr 03, 2022 -

ayanalawson responded

I spoke with you all several times. Even after multiple delays, you never even offered a discount.

March 14, 2022

Very impressed with the speed and accommodations given when everything the dealership. Every service personnel was very nice and knowledgeable. More

by BSCHIESSWOHL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Goodman, Blythe Sitton
Mar 15, 2022 -

Bob Moore Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Allen Samuels Volkswagen!

March 11, 2022

Everyone was really nice my oil change was done in no time at all and really enjoyed the complimentary snacks and car wash I would definitely recommend More

by SMAYS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Robert Benge, Domingo Garcia, Ryan Blackwell, Michael Brown, Andy Thrift, Christopher Bryant, Faith Goodman, Darnell Small, Blythe Sitton
Mar 14, 2022 -

Bob Moore Volkswagen responded

Thank you for choosing Allen Samuels Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 11, 2022

Service department has greatly improved since the last time I was there! Everything was completed in a timely manner and a small part ordered! Thank More

by brendaj0955
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Faith Goodman, Blythe Sitton
Mar 14, 2022 -

Bob Moore Volkswagen responded

Thank you, Brenda. We appreciate your business and our team looks forward to serving you again soon!

March 08, 2022

Very friendly and makes sure you know exactly what’s going on with your car! They are quick and efficient as well! More

by eyannatone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell, Anthony Rounds
Mar 09, 2022 -

Bob Moore Volkswagen responded

Thanks for sharing your thoughts about your experience with Allen Samuels Volkswagen. We appreciate your business and hope to see you again soon!

March 06, 2022

Exceptional service! This place makes you feel comfortable and prioritized. They take care of you in every way. But the thing I love most is feeling no pressure. They wan More

by sharlyna6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Jeremiah Sharp
Mar 07, 2022 -

Bob Moore Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Allen Samuels Volkswagen! Domingo Garcia dgarcia@asag.net

March 03, 2022

First your staff was friendly and accommodating hooked me up with your mechanic which he told me he could work on my 73vw beetle once he got the parts about 4 working days he was done. He explained what all More

by RICARDOSOLIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blythe, Sitton
Mar 04, 2022 -

Bob Moore Volkswagen responded

Thank you for your business and this review, Ricardo. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Domingo Garcia dgarcia@asag.net

March 03, 2022

We had a very easy transaction plus everyone's been very helpful especially William! We're very happy with the service we got and also happy with our first car! More power to Allen Samuel's team! More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Fowler
Mar 04, 2022 -

Bob Moore Volkswagen responded

Nick, thank you for taking the time to share your thoughts on working with William and our team. We're glad to hear we delivered such a great experience! Domingo Garcia dgarcia@asag.net

February 28, 2022

Jeremiah was great. He answered all my questions, showed me multiple cars, and helped me pick the one that is perfect for me. More

by BETHANI21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Sharp
Mar 01, 2022 -

Bob Moore Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jeremiah and hope you enjoy your new vehicle. We truly appreciate your feedback! Domingo Garcia dgarcia@asag.net

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