Bob Moore Volkswagen

My engine warning light came on over the weekend checked the manual and it said don’t drive send in for service I had my vehicle towed to your establishment on Monday on Thursday I had to call to find out t the manual and it said don’t drive send in for service I had my vehicle towed to your establishment on Monday on Thursday I had to call to find out the status of my vehicle the status was OK to pick up the problem was a loose gas cap 4 days to figure this out ????previous service with another Volkswagen dealer when I was called to pick up my car it had been washed and my car was brought to me This did not occur at your establishment disappointed with the whole experience thank you More

I only had communication from a third person, had no conversation with a (the) service tech and my specific request were not performed. Feel like it was a waste of my time and money! Very disappointed a conversation with a (the) service tech and my specific request were not performed. Feel like it was a waste of my time and money! Very disappointed and unsatisfied! More

Always prompt and excellent service at this dealership! I have my car serviced here every time. I have my car serviced here every time. More

Service was quick, efforts were communicated clearly, i was effectively kept apprised of the on-going status was effectively kept apprised of the on-going status More

Communication is terrible. They overbook and don’t care what kind of bind it leaves people in. They overbook and don’t care what kind of bind it leaves people in. More

Very impressed with the speed and accommodations given when everything the dealership. Every service personnel was very nice and knowledgeable. when everything the dealership. Every service personnel was very nice and knowledgeable. More

Everyone was really nice my oil change was done in no time at all and really enjoyed the complimentary snacks and car wash I would definitely recommend time at all and really enjoyed the complimentary snacks and car wash I would definitely recommend More

Service department has greatly improved since the last time I was there! Everything was completed in a timely manner and a small part ordered! Thank time I was there! Everything was completed in a timely manner and a small part ordered! Thank More

Very friendly and makes sure you know exactly what’s going on with your car! They are quick and efficient as well! going on with your car! They are quick and efficient as well! More

Exceptional service! This place makes you feel comfortable and prioritized. They take care of you in every way. But the thing I love most is feeling no pressure. They wan This place makes you feel comfortable and prioritized. They take care of you in every way. But the thing I love most is feeling no pressure. They want to give me what I want and need, and that’s it. They truly listen and get the job done. They will work to find what you are looking for. They are knowledgeable. I learned more coming here than any other dealership ever (and I’ve been to a lot). Your in good hands here! More