Bob Moore Volkswagen

Had a great experience leasing my new Jetta yesterday The staff was friendly, helpful and knowledgeable. I’m happy with my pretty new 2019 Jetta, especially since I was able to get a standard shift! The staff was friendly, helpful and knowledgeable. I’m happy with my pretty new 2019 Jetta, especially since I was able to get a standard shift! More

Vehicle repair. Allen Samuels continues to amaze me when it comes to vehicle maintenance. My car started making a loud thumping sound and smoking, and they were extre Allen Samuels continues to amaze me when it comes to vehicle maintenance. My car started making a loud thumping sound and smoking, and they were extremely quick to offer me a courtesy vehicle while they diagnosed and repaired my vehicle. They consistently updated me on the status of the repairs and made sure i was aware of every issue that needed to be fixed. They then completed my repair in a timely manner and had me back on my way. They also called me after a week to ensure my vehicle was running as i would expect to ensure the repair truly fixed the vehicle. More

Roof rack installation on my 2016 VW Golf Every experience I've had at Allen Samuels Volkswagen has been fantastic and this one was no different. They professionally installed the roof rack a Every experience I've had at Allen Samuels Volkswagen has been fantastic and this one was no different. They professionally installed the roof rack and did so in a very timely fashion. More

Treated with Respect I can’t say enough about the wonderful experience my husband and I had at Allen Samuels VW in Edmond. Being in our twenties, we don’t often receive hi I can’t say enough about the wonderful experience my husband and I had at Allen Samuels VW in Edmond. Being in our twenties, we don’t often receive high levels of respect when car shopping. However, Katero Reynolds, treated us with the utmost respect. He even brought the General Manager over to speak to us about some questions we had. We thoroughly enjoyed our car buying experience and love our brand new 2019 VW Tiguan. All of the staff was extremely kind and helpful. We have already referred people to this dealership! Thanks again for such a great experience! More

Fast, effective service I was able to do a walk in, have the problem assessed efficiently, and be home in time for dinner. Friendly staff, willing to answer all questions. I was able to do a walk in, have the problem assessed efficiently, and be home in time for dinner. Friendly staff, willing to answer all questions. More

The recommended service is not recommended Overall I like the service I get on my vehicle. My issue came when I got an email saying that I needed extra service to be done. When I accepted it, i Overall I like the service I get on my vehicle. My issue came when I got an email saying that I needed extra service to be done. When I accepted it, it said that it will only add about $65 to my total. When I got there I had to pay $275 for an oil change and 4 spark plugs replaced. Despite the fact that your online page said something else. At least I’ll have the warranty and guarantee that they will last! More

Excellent service my experience was a very good one everything was explained about what was done to my SUV. Everybody was so helpful and friendly. Your staff are good my experience was a very good one everything was explained about what was done to my SUV. Everybody was so helpful and friendly. Your staff are good people. Thank you Allen Volkswagen for Excellent staff. More

Service department is amazing! Another dealer did not take the time to troubleshoot and couldn’t figure out the problem. It took a couple of attempts but the service department at A Another dealer did not take the time to troubleshoot and couldn’t figure out the problem. It took a couple of attempts but the service department at Allen Samuels stayed with it and found the issue and corrected it. More

Oil pan Everyone was so understanding and it was just wonderful service top-notch quality and all the people were great taking on responsibility from what a Everyone was so understanding and it was just wonderful service top-notch quality and all the people were great taking on responsibility from what another dealership had possibly done I was very impressed they fixed my problem More

Great experience Allen Samuel's did a great job. He got the car fixed quickly. The part I needed was in stock and at a good price. Allen Samuel's did a great job. He got the car fixed quickly. The part I needed was in stock and at a good price. More