Bob Moore Volkswagen

Problem still not fixed with my radio. Every time I call, I get a different answer to where the part is. Every time I call, I get a different answer to where the part is. More

Parts and service haven’t contacted me back in about a month regarding my ordered part and to scheledue the needed service for my front bumper, have left over 5 messages with no response. month regarding my ordered part and to scheledue the needed service for my front bumper, have left over 5 messages with no response. More

I am 72 yrs old, thank you for the treats, the water was excellent, but the other goodies I dont eat. excellent, but the other goodies I dont eat. More

Easy to schedule service online! Fast service and very courteous staff! And a thank you note with a bottle of water and a snack were waiting in my car for me. Nice touch! But the bes Fast service and very courteous staff! And a thank you note with a bottle of water and a snack were waiting in my car for me. Nice touch! But the best part is the staff never pressures me to do maintenance other than what I choose to do on that trip. More

My tire rotation and oil change took over 2 hours to complete. The lady at the desk ended up taking care of it but that is ridiculous complete. The lady at the desk ended up taking care of it but that is ridiculous More

Everyone is very nice. The building is new and very clean. The waiting area is very comfortable. The waiting time that I’m given is always correct. It’s actually a ple The building is new and very clean. The waiting area is very comfortable. The waiting time that I’m given is always correct. It’s actually a pleasant experience to take my car in for service. 👍 More

Clean, organized, helpful, fast, efficient, and professional. Loved the little gifts in my car afterwards. professional. Loved the little gifts in my car afterwards. More

My engine warning light came on over the weekend checked the manual and it said don’t drive send in for service I had my vehicle towed to your establishment on Monday on Thursday I had to call to find out t the manual and it said don’t drive send in for service I had my vehicle towed to your establishment on Monday on Thursday I had to call to find out the status of my vehicle the status was OK to pick up the problem was a loose gas cap 4 days to figure this out ????previous service with another Volkswagen dealer when I was called to pick up my car it had been washed and my car was brought to me This did not occur at your establishment disappointed with the whole experience thank you More

I only had communication from a third person, had no conversation with a (the) service tech and my specific request were not performed. Feel like it was a waste of my time and money! Very disappointed a conversation with a (the) service tech and my specific request were not performed. Feel like it was a waste of my time and money! Very disappointed and unsatisfied! More

Always prompt and excellent service at this dealership! I have my car serviced here every time. I have my car serviced here every time. More