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Bob Moore Volkswagen
Oklahoma City, OK
1,149 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,149 reviews
February 17, 2020
My husband and I would like to thank the service department for everything they did for us on 2/15/20. My husband has eye surgery the day before, so he was not feeling well. They went above and beyo department for everything they did for us on 2/15/20. My husband has eye surgery the day before, so he was not feeling well. They went above and beyond to get us in and ready to head back to Amarillo. We really appreciate everything you all did. thanks again!! More
by MAriamurguia
Verified CustomerEmployees Worked With
Robert Benge
February 15, 2020
Quality and service I can count on. Justin Pierson always is so easy to work with. I thought I had scheduled my service online, however, when I arrived, I was not on the schedule. Justin Pierson always is so easy to work with. I thought I had scheduled my service online, however, when I arrived, I was not on the schedule. Justin worked me into the schedule that morning, and in a reasonable amount of time, I was on my way. Thanks, Justin, for making my visit easy and appreciated! More
by PEGGY.KNAM
Employees Worked With
Justin Pierson
February 14, 2020
That was the best experience that I have ever had buying a car. Answered all my questions and introduced different lines of cars. Appreciate it. a car. Answered all my questions and introduced different lines of cars. Appreciate it. More
by jnsjenn870
Employees Worked With
Matt Hill, Phillip Raddatz, Mike Nellis
February 13, 2020
They are responsive, communicative & enjoy working with people. Great product knowledge, explain procedures well, seem punctual, solid appearance & eye contact. Pleasant to work with & listen well. people. Great product knowledge, explain procedures well, seem punctual, solid appearance & eye contact. Pleasant to work with & listen well. More
by jtrehab
Employees Worked With
Justin Pierson
February 12, 2020
Good place, friendly staff. They informed me of a leak I wasn't aware of even informed me of items that were faulty but under warranty. Loved their lounge/waiting area. wasn't aware of even informed me of items that were faulty but under warranty. Loved their lounge/waiting area. More
by ARIOS132006
Employees Worked With
Juston
February 12, 2020
Everyone was super helpful and welcoming from the moment my daughter and I walked through the door. Service was quick and we were on our way. They even started the appointment right when we arrived even tho my daughter and I walked through the door. Service was quick and we were on our way. They even started the appointment right when we arrived even though we were twenty minutes early. More
by delanie.b.howell
Employees Worked With
Justin Pierson, Maigen Jernigan
February 12, 2020
One of the most exceptional experience in car dealership! Truly amazing , wonderful people working at Oklahoma phenomenal volkswagen. You guys. And ladies are the best!!! Truly amazing , wonderful people working at Oklahoma phenomenal volkswagen. You guys. And ladies are the best!!! More
by eliseochapa
Employees Worked With
Robert Benge, Norris Evans, Justin Pierson, Robert Post, Maigen Jernigan, Larry Pate, Robert Geary
February 12, 2020
Justun, in service, was awesome! He spoke with me on the phone before I brought my car in. He showed genuine concern and left no stone unturned! Great dealership! BEST service department ever! phone before I brought my car in. He showed genuine concern and left no stone unturned! Great dealership! BEST service department ever! More
by beedizzle33
Employees Worked With
Justun
February 10, 2020
15 days to replace a DPF exhaust filter.11 days of that 15 days to replace a DPF exhaust filter. 11 days of that to diagnose and get warranty approval. Way too long. Considering I told them it was DPF whe 15 days to replace a DPF exhaust filter. 11 days of that to diagnose and get warranty approval. Way too long. Considering I told them it was DPF when dropped off. Also too 7 days for a service appointment More
by mach4randy
Employees Worked With
Maigen Jernigan
February 10, 2020
From booking my appointment to the time spent at the dealership, the service team treated me very politely and were extremely informative on the timing when my vehicle would be ready! I will use this d dealership, the service team treated me very politely and were extremely informative on the timing when my vehicle would be ready! I will use this dealership again when my car needs service. More
by mikeabadiii
Employees Worked With
Robert Benge, Justin Pierson, Maigen Jernigan
