Bob Moore Volkswagen

This was my 2nd visit with the dealership, the quality of service I received this time around was even more impressive than the first. Thanks👍 service I received this time around was even more impressive than the first. Thanks👍 More

My Tire pressure light came on one day and I had a nail in it Maigen helped me out a whole bunch couldn’t be more thankful in it Maigen helped me out a whole bunch couldn’t be more thankful More

The service was done in a very short time. Everything was explained to me. Justin always is friendly and courteous. My car was very clean after the service.I will definitely come back. explained to me. Justin always is friendly and courteous. My car was very clean after the service.I will definitely come back. More

Norris was so courteous and so patient. He entertained our questions with enthusiasm and was not pushy, it didn't feel like a typical car sale. Matt was also extremely patient and helpful. Thank you our questions with enthusiasm and was not pushy, it didn't feel like a typical car sale. Matt was also extremely patient and helpful. Thank you More

good service bad communication. The service on my care was great but they never called me until my car was done. I even called twice and was told they would call me back but they nev The service on my care was great but they never called me until my car was done. I even called twice and was told they would call me back but they never did. More

This service department was exceptional. Considering they had to close one day due to snow. They keep me updated throughout the process. I would recommend the you anyone! had to close one day due to snow. They keep me updated throughout the process. I would recommend the you anyone! More

I’ve had my ‘19 Atlas a little more than 3 months. Unfortunately service has not been at a consistent “5 Star” level. It seems very hit or miss, which is frustrating. I did get a loaner car this visit Unfortunately service has not been at a consistent “5 Star” level. It seems very hit or miss, which is frustrating. I did get a loaner car this visit for the first time, which is an improvement. I was expecting a “German-class” car experience with my VW purchase, and I have not felt that at this dealership. More

This was my first visit for service, they accessed the problem quickly, provided shuttle service, and customer service was top notch thanks for you help problem quickly, provided shuttle service, and customer service was top notch thanks for you help More

Robert And the staff at Allen Samuels Volkswagen were very helpful with getting me the car that I absolutely love! So glad I went through this dealership. very helpful with getting me the car that I absolutely love! So glad I went through this dealership. More

Very Helpful Very helpful in getting me the service that I needed. He also looked ahead to my next service appt when I will need tires and there will be a special Very helpful in getting me the service that I needed. He also looked ahead to my next service appt when I will need tires and there will be a special. More