
Bob Moore Volkswagen
Oklahoma City, OK
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Always Friendly This is my go-to Volkswagen dealership, even though it's 30+ minutes from my house. The people are always friendly, and answer all my curious question This is my go-to Volkswagen dealership, even though it's 30+ minutes from my house. The people are always friendly, and answer all my curious questions. They explain to me why my car needs certain things, and what they are doing anytime they work on my vehicle. I came in late afternoon on a Saturday and Justin made sure that my car got the service it needed, he went above and beyond. The second visit I worked with Maigan who was friendly and attentive to everything we needed to do that day (I had multiple things that needed to be worked on). My only complaint is that the past 2 times they didn't wash my car, which is a little thing but something I really appreciate. More
Very pleased with our visit. Our sales person Jordan wilman was awesome, helpful, and had an amazing attitude the whole time. There was no salesman being voltures outside. Highly recommend this place ov wilman was awesome, helpful, and had an amazing attitude the whole time. There was no salesman being voltures outside. Highly recommend this place over others, and we love our new Volkswagen. More
I went in for a recall and got a complimentary wash the people were very friendly and the service was excellent. Would recommend this place. people were very friendly and the service was excellent. Would recommend this place. More
Megan was awesome where I checked in, had a nice place to sit while the car was being worked on, and I could not believe that they even washed my car sit while the car was being worked on, and I could not believe that they even washed my car More
Repaired a door latch, replaced a windshield, and had some axel work done on my 2014 Passat. Worked directly with Justin in the Service Area, but the whole team was super friendly, helpful, and honest! some axel work done on my 2014 Passat. Worked directly with Justin in the Service Area, but the whole team was super friendly, helpful, and honest! Highly recommended! More
Overall a good experience. Was able to get my Atlas in in a timely manner. Was kept up to date on its progress and I was able to get my vehicle back in one day. Everyone was professional and courteous. a timely manner. Was kept up to date on its progress and I was able to get my vehicle back in one day. Everyone was professional and courteous. More
Purchased a 2018 Tahoe from dealership for my daughter that lives in southern Ok. Sales went very smooth and in a timely manor. But 2 days before she was to come get the truck from me I discovered that th that lives in southern Ok. Sales went very smooth and in a timely manor. But 2 days before she was to come get the truck from me I discovered that there was Not a key for the locking lug nuts on the wheels. I called and talked to Mike and he told me that it was no big deal and to bring the truck in next day. He told me that it was a Universal Part and that they had it in stock. Next day I brought the truck in and Mike was Not there. It turned out to be a 4 1/2 hour ordeal. Thank goodness Juston was there! After the parts delivery guy did Not show up Juston worked his MAJIC and was able to get the lug nuts off and new ones on. Thank You Juston! You are a Jewel! Bryer Anderson was my sales consultant. More
They are great because you come in anytime without appointment to get simple things done like oil change, fuels in your car or tire change. appointment to get simple things done like oil change, fuels in your car or tire change. More
The service was amazing. Everyone helped me to reach my goal without making it difficult. Finding the car I wanted was easy and the financial people were quick when it came to finding a loan considering I goal without making it difficult. Finding the car I wanted was easy and the financial people were quick when it came to finding a loan considering I had no co signer and no credit really. More