Bob Moore Volkswagen

Brought car in for low battery, check engine light, and slipping clutch. I was surprise that my clutch needed replaced as it only had 27,000 miles on car. One would have thought that it should have laste slipping clutch. I was surprise that my clutch needed replaced as it only had 27,000 miles on car. One would have thought that it should have lasted longer. I don’t feel like I drove it real hard and had driven manual transmission for years. That was a bigger expense than I expected. More

The staff at Allen Samuels was extremely helpful and courteous. They’re professional and individual approach made purchasing a vehicle less stressful! I wouldn’t hesitate to buy again from them! courteous. They’re professional and individual approach made purchasing a vehicle less stressful! I wouldn’t hesitate to buy again from them! More

Excellent service, amazing staff, and an amazing young lady in at the desk at the service department. Don’t know her name but she is top of the line in attitude and personality. lady in at the desk at the service department. Don’t know her name but she is top of the line in attitude and personality. More

Showed up for my appointment a few early Robert greeted me and got my info of what was needing to be done to the car. Was kept up on the progress the complete time. The service was fast friendly and painle me and got my info of what was needing to be done to the car. Was kept up on the progress the complete time. The service was fast friendly and painless... More

The Service Center staff are always helpful and pleasant. I plan on using them for the life of my Volkswagen. I will be glad when they resume doing car washes though! I plan on using them for the life of my Volkswagen. I will be glad when they resume doing car washes though! More

The last time I got my car serviced, I was told to expect about $300 of additional services when I came in next time to keep everything up to date. This time I came in, I was told I needed $1600 of additiona about $300 of additional services when I came in next time to keep everything up to date. This time I came in, I was told I needed $1600 of additional services to be up to date, so I am a little confused. I felt like I was being pushed to buy additional services, and it was hard to understand what I really needed. In addition, I thought that car washes were complimentary with the services, but my car did not get one. More

wire repair for recall that was done by vw The dealer ship took care of wire repair from a previous repair on TDI recall dealer ship took care of me. Great place to take your car to. The dealer ship took care of wire repair from a previous repair on TDI recall dealer ship took care of me. Great place to take your car to. More

Very friendly and professional 👌. Even though I didn't have an appointment with them Rob managed to take care of my recall whilst I test drove with Mr Faye of the sales department in the all new atlas spo have an appointment with them Rob managed to take care of my recall whilst I test drove with Mr Faye of the sales department in the all new atlas sports. Thanks Guys and will definitely see you guys soon More

Great competent staff, not overly pushy. Dealership looks nice and well maintained. Mike and Lexi were both very helpful and nice to deal with. Thanks! nice and well maintained. Mike and Lexi were both very helpful and nice to deal with. Thanks! More