Bob Moore Volkswagen

Every aspect of our visit and buying experience was better than every other time that we’ve been car shopping. Everyone that we interacted with was respectful, polite and positive. better than every other time that we’ve been car shopping. Everyone that we interacted with was respectful, polite and positive. More

Maigen handled herself very well considering I'm not easy to deal with in a good night. As far as service is concerned, I was able to pull the code on my Atlas before having it serviced. The technician found to deal with in a good night. As far as service is concerned, I was able to pull the code on my Atlas before having it serviced. The technician found and replaced parts not in align with the code I pulled. Once I picked up the Atlas I found the code was still stored and needing service. I understand that he worked and the problem he found but I find it hard to belive he didn't look further or verify no other codes were present. If I can diagnose the dummy light with an obd2 from autozone how is it a dealer technician missed a code that has been stored there before service. I never received a call back from Ryan after he said he was going to investigate even though I showed the code was still stored and overlooked. Aside from Maigen I have little to no faith in this dealer, all future service will be done at the VW okc store. I filed a complaint with VW America and VW international. More

Had a great experience. The staff was excellent, sales rep, sales manager and finance rep. This was the easiest car buying situation I've had in a long time. Thanks to Alex, Dennis, and Mike. rep, sales manager and finance rep. This was the easiest car buying situation I've had in a long time. Thanks to Alex, Dennis, and Mike. More

You guys are always honest when it comes to fixing any flaws in my car that will cause me to slide right off the road. You also do a good job when it comes to appointments as well. flaws in my car that will cause me to slide right off the road. You also do a good job when it comes to appointments as well. More

All in all a very positive experience. They do not have loaner cars, which is a frustration; I was without a car for nearly two full days. loaner cars, which is a frustration; I was without a car for nearly two full days. More

They are always friendly, with quick service times. They thoroughly explain all maintenance needs, and upcoming service appointments. This is the only place I will have my VW serviced thoroughly explain all maintenance needs, and upcoming service appointments. This is the only place I will have my VW serviced More

Ryan and the rest of the staff were all very helpful. They had my vehicle ready go in about 45min for an oil change, tire rotation and two recalls. They had my vehicle ready go in about 45min for an oil change, tire rotation and two recalls. More

The best service I have ever had buying a new vehicle! I would def recommend to all friends and family to go here and see Alex. would def recommend to all friends and family to go here and see Alex. More

Our family bought a 2021 Atlas from Allen Samuel's tonight.. After a week of vehicle shopping, settling on a model and then visiting Allen Samuel's, I'm extremely grateful we found and bought from th tonight.. After a week of vehicle shopping, settling on a model and then visiting Allen Samuel's, I'm extremely grateful we found and bought from them. Best VW prices in OKC, and our salesman Edward Rivera made the process so smooth. There wasn't any pushy annoying upselling, just a quality rep by our side truthfully answering any and all questions we had, even out in the freezing cold and snow. When ready to buy we came back to Allen Samuel's primarily because of how he treated us while initially looking. The buying process was quick, smooth, and easy. Definitely recommend going to see Edward and team! Many thanks guys. More

What a great car buying experience! We can’t thank everyone enough (Cody, Javion, Alex, & Mike). From start to finish handled with professionalism and ease! everyone enough (Cody, Javion, Alex, & Mike). From start to finish handled with professionalism and ease! More