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Bob Moore Volkswagen

Oklahoma City, OK

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1,145 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,145 reviews

February 11, 2021

The staff provide friendly, hospitable service. They do a good job and wash my car to conclude. I recommend Allen Samuels for your vehicle service needs. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maigen Jernigan, Ryan Blackwell
Feb 12, 2021 -

Bob Moore Volkswagen responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Allen Samuels Volkswagen.

February 10, 2021

Buying a new car at Allen Samuels VW of Edmond was quick and easy. Customer service was outstanding. All employees that helped me through my purchase made me feel as if I was in good hands. More

by xwarrior856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Mike Nellis, Jeremiah Sharp
Feb 10, 2021 -

Bob Moore Volkswagen responded

Thank you so much for choosing Allen Samuels Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 09, 2021

Excellent work team, good customer service, fast financing process, they look for your best option, a variety of cars I recommend 100% visit them thank you very happy with my new volkswagen jetta ca More

by alfonsoaortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans, Maigen Jernigan, Mike Nellis, Isaac Valencia
Feb 09, 2021 -

Bob Moore Volkswagen responded

Alfonso, It's great to hear that Norris, Isaac, and our team was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on the new Volkswagen Jetta! Thanks again for choosing Allen Samuels Volkswagen!

February 08, 2021

A great experience! Fantastic customer service. Ryan was really friendly and helpful. I came late on a Saturday and they got me in for an oil change, no problem. More

by TALLAHASSEE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris, Ryan Blackwell
Feb 08, 2021 -

Bob Moore Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan and the team met your expectations. Thank you again for choosing Allen Samuels Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

February 05, 2021

Had great service. Everything was done quickly and safely. All employees appeared to follow COVID protocol. Car was VERY clean when I picked it up! More

by Jrtexas89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Feb 05, 2021 -

Bob Moore Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2021

I received very thorough service. The employees i dealt with were very friendly and informational. I will definitely be back for more service! Thank you! More

by OKHARVEYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Feb 06, 2021 -

Bob Moore Volkswagen responded

Thanks for the kind words. We're glad that we could give you the best service!

February 04, 2021

This was one of the best, if not the BEST, VW service experiences I ever had. I stopped by the dealer without an appointment during a road trip across the State to see if they could check my tires and ot More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans, Maigen Jernigan
Feb 05, 2021 -

Bob Moore Volkswagen responded

Thank you so much for your kind words, JP, and for taking the time to leave us this wonderful feedback!

February 03, 2021

Best car buying experience ever. Staff is amazing, friendly and knowledgeable. They helped us out of a car we didn’t want anymore and found us our dream truck. More

by krystilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Cody Grove, Ryan Blackwell, Isaac Valencia, Jeremiah Sharp, Bruce Marsili, Ryan Self
Feb 03, 2021 -

Bob Moore Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well with our team here at Allen Samuels Volkswagen. Congratulations on your new truck. We truly appreciate your five-star feedback!

February 03, 2021

I had been working on a issue with my 2021 VW atlas through service. They stayed on top of it until it was finally fixed. More

by Woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Feb 03, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your review. We're glad to hear we were able to get your vehicle fixed. We hope you enjoy your brand new Atlas, Woody!

February 03, 2021

Great experience I would have given 5 stars if they could have rolled sales tax into the deal! First time I’ve bought a car and didn’t have to pay the tax and title fees at the dealership. Staff was great sa More

by Kirkswk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Chris Womack
Feb 04, 2021 -

Bob Moore Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service in a "timely fashion". This is what we strive for all our customers. If there is anything we can assist you with in the future, please let us know.

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