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Bob Moore Volkswagen

Oklahoma City, OK

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1,145 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,145 reviews

March 15, 2021

All of the individuals I dealt with while my wife and I were shopping for a new vehicle were very friendly, considerate and welcoming. Ms Hollie detailed all the aspects my wife asked about, Mr Evans made More

by TRACYJANE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Norris Evans, Chris Womack, Hollie Ann Dixon, Rob Voegeli
Mar 15, 2021 -

Bob Moore Volkswagen responded

Here at Allen Samuels Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 15, 2021

After many months of an ongoing problem, Ryan was able to assure me that my car is now FIXED! I sure hope so; so far, so good :). More

by travelynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Mar 16, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan, and we look forward to working with you again.

March 14, 2021

2nd VW purchase in a row from Allen Samuels. Always a great experience! Great quality vehicles and great customer service. Fastest financing process I’ve ever experienced! More

by Angel Obrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Ann Dixon
Mar 14, 2021 -

Bob Moore Volkswagen responded

Angel, Thank you so much for your kind words for our Allen Samuels team, and for taking the time to leave us this wonderful feedback! Congratulations on your 2nd VW purchase with us!

March 13, 2021

10 out of 10! By far best dealership I've been to in the edmond/okc area! Your service team is by far the best! More

by p.m.douglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Mar 14, 2021 -

Bob Moore Volkswagen responded

We appreciate your business and our team looks forward to serving you again soon!

March 12, 2021

The service rep Ryan was very helpful and understanding while helping me get my phaeton fixed. He outlined each step of the process and notified me when changes came up. I will definitely be returning to A More

by JOHNTBADO02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Mar 14, 2021 -

Bob Moore Volkswagen responded

Thank you, John, for choosing Allen Samuels Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 11, 2021

I went in for an oil change on my 2003 VW Jetta. Still going strong and never had any issues. I always try to take it to a dealership because everyone is extremely professional, kind, and experts in their More

by MATTHEWPAINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell, Jonah Bourn
Mar 12, 2021 -

Bob Moore Volkswagen responded

Matthew, thank you for sharing your thoughts about your experience with Allen Samuels Volkswagen. We appreciate your business and hope to see you again soon!

March 10, 2021

Hollie was amazing she stayed late just to help me with my car purchase. Very sweet with great customer service, she made me feel like she genuinely cares. I can tell she really loves her job. She’s great! More

by Bellafowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Womack, Hollie Ann Dixon
Mar 10, 2021 -

Bob Moore Volkswagen responded

Bella, It's great to hear that Hollie and Chris were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Allen Samuels Volkswagen!

March 10, 2021

Scheduled my 30K VW service online...got there and they took it right in. Job done quickly. Friendly and helpful employees! Thank you great job. More

by krdlmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Mar 10, 2021 -

Bob Moore Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience working with Ryan here at Allen Samuels Volkswagen.

March 09, 2021

Very friendly and Helpful. Jeff Washburn and everyone was extremely helpful. All in all it was a great experience for me and my family. Thank you. More

by tjaykelley13
Recommend Dealer
Yes
Employees Worked With
Jeff Washburn
Mar 09, 2021 -

Bob Moore Volkswagen responded

Thank you for your review! We're pleased to hear that Jeff and our team helped your family with purchasing a vehicle. We truly appreciate the opportunity to do business with you. Thanks for choosing Allen Samuels Volkswagen!

March 08, 2021

Great customer service! I called the day of my appointment and requested a different time. The accommodated me and even washed my dirty car! Rare in today’s world. More

by suusue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Mar 08, 2021 -

Bob Moore Volkswagen responded

Thank you, Sue, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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