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Bob Moore Volkswagen

Oklahoma City, OK

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1,145 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,145 reviews

April 15, 2021

The sale was fast and efficient! Hollie Ann was spectacular and I would recommend her to all of my friends looking to buy a Volkswagen. More

by Carissa.mathena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Ann Dixon
Apr 15, 2021 -

Bob Moore Volkswagen responded

Thank you, Carissa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Allen Samuels Volkswagen and congratulations on your new vehicle!

April 14, 2021

Working with Hollie was such a pleasure! She made the process easy and answered all of my questions. The financing team was great too. I love driving my new 2021 Tiguan! More

by Lyric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Ann Dixon, Rob Voegeli
Apr 15, 2021 -

Bob Moore Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hollie met your expectations. Thank you again for choosing Allen Samuels Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

April 13, 2021

The service department at Allen Samuels is great! They have gone out of their way to fix any car issues I have had. I really appreciate how nice everyone is there. More

by GINAMCKINNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Apr 13, 2021 -

Bob Moore Volkswagen responded

Gina, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 13, 2021

Great sales staff but I found that there is no spare tire in the car? I was told I had to ask for one. Need special cable to connect apple CarPlay? More

by huntert2791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Sharp, Rob Voegeli
Apr 14, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us. Congratulations on your new car! We will share your comments with the team. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 12, 2021

very friendly and easy to workwith . they did seem a bit very friendly and easy to work with . they did seem a bit stretched then in the terms of staff but overall a good experience . i left missing some p More

by mschubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans, Jeremiah Sharp, Hollie Ann Dixon, Rob Voegeli
Apr 12, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and look forward to your next visit.

April 09, 2021

Took a bit but not their fault! They were friendly. Not a lot of masks worn inside though. Everyone was still pretty friendly. Would recommend. More

by carlielucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Sharp, Chris Womack, Rob Voegeli
Apr 11, 2021 -

Bob Moore Volkswagen responded

Hello Carlie, Thank you for taking the time to share your experience. It's great to hear that you found our staff to be friendly, however, apologize that it was an unusually long wait and there was a lack of staff wearing masks. If you would like to further discuss your visit, feel free to contact us directly at your convenience.

April 07, 2021

Hollie Ann is the best! Didn’t oversell and was very patient through the whole process. This was my first time buying a vehicle on my own and she made sure I felt comfortable with the process! More

by Benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans, Hollie Ann Dixon
Apr 08, 2021 -

Bob Moore Volkswagen responded

Benjamin, Thank you so much for choosing Allen Samuels Volkswagen! Congrats on your new purchase, and let Hollie Ann, Norris and our team know if we can be of any more assistance!

April 06, 2021

Everyone there was pleasant and helpful. Norris was a great surprise. He gave me some hand sanitizer and was a refreshing conversationalist. My oil was changed quickly while I waited. More

by ROBINMARIE0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans
Apr 07, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Norris delivered such a great experience!

April 02, 2021

The dealership was clean and nice looking. The sales people were okay finance people were okay. I didn't feel like they were really working for me to try to get the car I was wanting I felt more like th More

by flutterbyehunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Self, Hollie Ann Dixon, Rob Voegeli
Apr 20, 2021 -

Bob Moore Volkswagen responded

Hello, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

April 01, 2021

These are some friendly folks who took the time to help us purchase a Jetta for my daughter. The dealership is new and clean and has a relaxed atmosphere. We got a good car at a fair price and it didn’t t More

by cfkuykendall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Norris Evans, Jeremiah Sharp
Apr 01, 2021 -

Bob Moore Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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