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Bob Moore Volkswagen

Oklahoma City, OK

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1,145 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,145 reviews

April 26, 2021

Everyone is super friendly and helpful, and always willing to help! They make the car buying process easy and quick! My car is in beautiful condition too. More

by caitlyn.owens313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Jeremiah Sharp, Rob Voegeli
Apr 26, 2021 -

Bob Moore Volkswagen responded

Caitlyn, Thanks for your feedback on your recent visit to Allen Samuels Volkswagen. I'm glad to hear that Jeremiah, Rob and Dennis were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 26, 2021

We had an excellent experience! We worked with Jeremiah online, and were in and out with our new 2021 Atlas within an hour of arriving at the dealership. More

by busi26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Jeremiah Sharp, Rob Voegeli
Apr 26, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us. Jeremiah and our team work hard to make sure our guests have an exceptional experience. Congratulations on your new 2021 Atlas! We will share your comments with our team, and we look forward to working with you again.

April 21, 2021

I love coming here. They are always super friendly and helpful. They try to get you done and on your way as fast as possible. More

by LENABARRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell, Daniel Smith, Michael Brown, Terrance Brown, Jonah Bourn, Andy Thrift, Joseph Lechwar, Christopher Bryant
Apr 21, 2021 -

Bob Moore Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 21, 2021

The person who worked with and took care of my car was really great. Excellent customer service. Went above and beyond in taking care of my car and communicating with me. I believe it was Ryan Blackwell. More

by COURTNEY-BISSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Apr 21, 2021 -

Bob Moore Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

April 21, 2021

I received a great service at this dealership. Facilities were clean and comfortable. The only downside was that the guest Wi-Fi was not working. More

by STEVEWISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Apr 22, 2021 -

Bob Moore Volkswagen responded

Steve, thank you for sharing your thoughts about your experience with Allen Samuels Volkswagen. We appreciate your business and hope to see you again soon!

April 20, 2021

Had my car for 5 weeks on still didn’t fix the problem. There is still noises coming from my engine. They’re very nice but I do not trust them. They worked on my car a total of 12 hours in 3 weeks. They al More

by LILYSLEHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Blackwell
Apr 20, 2021 -

Bob Moore Volkswagen responded

Thanks for your response. We're sorry you went through this but glad you let us know of this we'll look more into this.

April 18, 2021

Always a friendly, honest, and helpful experience! This was our 2nd purchase, and James was very helpful and knowledgeable! Recommend Allen Samuel Volkswagen to all! More

by manny.rivera005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Voegeli, James O'Mahoney
Apr 19, 2021 -

Bob Moore Volkswagen responded

Manny, Congratulations on your 2nd new vehicle! We are so glad that James had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 18, 2021

Excellent service. I have, over a period of several years, had tires replaced, oil and filter change, battery replaced, and a recent rear brakes and rotors replaced on my VW Touraeg. The service Manage More

by Robert McPherson
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Ryan Blackwell
Apr 19, 2021 -

Bob Moore Volkswagen responded

Thank you, Robert! Robert, Ryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Allen Samuels Volkswagen.

April 18, 2021

Hollie Ann is a star! Great service, great car. She is s pleasure to deal with! I will be telling all my friends to buy their next car from her! More

by Happy customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Womack, Hollie Ann Dixon
Apr 19, 2021 -

Bob Moore Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Hollie Ann had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Allen Samuels Volkswagen!

April 16, 2021

The service dept was super friendly and very informative. Their estimated time for repairs was spot on and we were extremely satisfied with our overall experience. More

by desireewalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell, Daniel Smith, Michael Brown, Terrance Brown, Jonah Bourn, Andy Thrift, Joseph Lechwar, Christopher Bryant
Apr 17, 2021 -

Bob Moore Volkswagen responded

Thank you, Desiree, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Allen Samuels Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

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