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Bob Moore Volkswagen

Oklahoma City, OK

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1,145 Reviews
Call Dealership (405) 529-5600

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,145 reviews

June 28, 2021

Service was easy to schedule and the car was in and out with no problem. More

by YART07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Robert Benge, Ryan Blackwell, Daniel Smith, Michael Brown, Andy Thrift, Joseph Lechwar, Christopher Bryant
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Jun 28, 2021 -

Bob Moore Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2021

The whole process from the time I walk in and to signing the deal was the most stress free process I ever had when purchasing an automobile. Thank you! More

by blackbarbieswa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Jeremiah Sharp, Chris Womack
Report | Print
Jun 26, 2021 -

Bob Moore Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Allen Samuels Volkswagen. Congratulations on your new vehicle!

June 25, 2021

Wasn't really looking to trade up yet. They made me a great deal. More

by VW fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Jeremiah Sharp, Chris Womack
Report | Print
Jun 26, 2021 -

Bob Moore Volkswagen responded

Thanks for sharing your thoughts about your experience with Allen Samuels Volkswagen. We appreciate your business and hope to see you again soon! Congrats on your new vehicle!

June 24, 2021

Mike was nice.Anthony was not nice to me or is coworker.He didn't know about my warranty benefits. My car was not cleaned. More

by JOYFUL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony, Robert Benge, Michael Brown
Report | Print
Jul 11, 2021 -

Bob Moore Volkswagen responded

Pam, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

June 23, 2021

Everyone was courteous and knowledgeable. Finance Dept. was exceptional - felt so comfortable with no pressure. Best car purchasing experience I've ever had. More

by sonya.simpson
Recommend Dealer
Yes
Employees Worked With
Chris Womack
Report | Print
Jun 23, 2021 -

Bob Moore Volkswagen responded

Sonya, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 22, 2021

Very friendly and speedy service! Everyone was informative and helpful as well! More

by COCO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Report | Print
Jun 23, 2021 -

Bob Moore Volkswagen responded

Thank you, Coco, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 21, 2021

Amazing people amazing atmosphere! It’s truly nice to come somewhere where you are remembered and get a warm welcome when you do arrive. Snacks and refreshments are a great bonus to have now while waitin More

by emrieltatiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jun 21, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 21, 2021

Service desk person - Anthony Rounds - was Professional courteous and timely! More

by tori.laporte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rounds
Report | Print
Jun 21, 2021 -

Bob Moore Volkswagen responded

Tori, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Allen Samuels Volkswagen!

June 20, 2021

Always a pleasure dealing with the Allen Samuels team. Quick diagnoses of most issues and never any gotchas when it comes time to settle the bill. More

by JOHN.L.GLASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Report | Print
Jun 20, 2021 -

Bob Moore Volkswagen responded

John, We appreciate your business and our team looks forward to serving you again soon!

June 19, 2021

Excellent service department, thorough inspection for my purchase at another dealership. Pricing was competitive and I will continue utilizing Allen's for my car servcies. More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with several and cannot recall
Report | Print
Jun 20, 2021 -

Bob Moore Volkswagen responded

Shannon, Thank you for choosing Allen Samuels Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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