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Bob Moore Volkswagen
Oklahoma City, OK
1,149 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,149 reviews
August 19, 2021
The experience was decent. Only thing that kept me from rating the experience as higher was that the wait was long and there didn't seem to as much in depth information on the current status of my car. I f rating the experience as higher was that the wait was long and there didn't seem to as much in depth information on the current status of my car. I felt that I had to probe get information on my vehicle. More
by OLONG01
Verified CustomerEmployees Worked With
Krystal Evans
August 19, 2021
Had a great experience while getting my car worked on. Would recommend it to any one! It was quick and they provided a nice waiting area during the interim. Would recommend it to any one! It was quick and they provided a nice waiting area during the interim. More
by maca222
Employees Worked With
Paige Stevenson
August 18, 2021
very clean dealership, staff is very knowledgeable. They were done in a timely manner and they washed and vacuumed. would recommend to family and friends were done in a timely manner and they washed and vacuumed. would recommend to family and friends More
by LMOSS1
Employees Worked With
Cody Grove, Ryan Blackwell, Faith Goodman, Taylor Rankin, Darnell Small
August 12, 2021
Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!! well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!! More
by louisemt
Employees Worked With
Ryan Blackwell, Daniel Smith, Michael Brown, Andy Thrift, Joseph Lechwar, Christopher Bryant
August 10, 2021
I had made an online appointment for service, was due an oil change. Took a bit longer than usual because I had added extra things to be done. oil change. Took a bit longer than usual because I had added extra things to be done. More
by lfosterscenh@yahoo.com
Employees Worked With
Cody Grove, Ryan Blackwell, Anthony Rounds
August 09, 2021
Combative customer service from Krystal Evans. Parts left on floor board of car. Had car for 9 hours with no call, Text or email for status. I had to call four times before I was graced with the combative co on floor board of car. Had car for 9 hours with no call, Text or email for status. I had to call four times before I was graced with the combative conversation with Ms Evans. I will never visit Allen Samuels VW again. More
by ericlubrano
Employees Worked With
Ryan Blackwell
August 05, 2021
I was very pleased and well taken care of! The sales manager done everything possible to get me the best price to guarantee satisfaction. The also added extra service with tires and alignment. manager done everything possible to get me the best price to guarantee satisfaction. The also added extra service with tires and alignment. More
by candice_belew
Employees Worked With
Isaac Valencia, Chris Biltoc
August 04, 2021
I have a brand new VW iD.4 electric car It has exceeded I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I wou I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations. More
by Tom Milam
Employees Worked With
Issac in sales , Ryan Blackwell, Daniel Smith, Michael Brown, Andy Thrift, Joseph Lechwar, Christopher Bryant
August 03, 2021
Always a pleasure to go to this dealership. Great people and service. Easy going and helpful people. Will always recommend for service and car purchase. and service. Easy going and helpful people. Will always recommend for service and car purchase. More
by a.b
Employees Worked With
Anthony Rounds
August 03, 2021
I asked for a used car inspection and you only did a courtesy inspection. When you returned my car to me with a broke key fob. You than had the audacity to make me pay for a new one. I took my car to O courtesy inspection. When you returned my car to me with a broke key fob. You than had the audacity to make me pay for a new one. I took my car to OKC VW the next day and they fixed my key fob. When I called to cancel my order you told me that the key fob is non-refundable. Your service dept receptionist is completely unprofessional. The only person I had any type of good interaction with was salesman Norris Evans who attempted to help resolve the issue. More
by hansonrichard1108
Employees Worked With
Norris Evans, Jeremiah Sharp
