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Bob Moore Volkswagen

Oklahoma City, OK

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rated
1,148 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,148 reviews

August 19, 2021

Had a great experience while getting my car worked on. Would recommend it to any one! It was quick and they provided a nice waiting area during the interim. More

by maca222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Stevenson
Aug 19, 2021 -

Bob Moore Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 18, 2021

very clean dealership, staff is very knowledgeable. They were done in a timely manner and they washed and vacuumed. would recommend to family and friends More

by LMOSS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Grove, Ryan Blackwell, Faith Goodman, Taylor Rankin, Darnell Small
Aug 18, 2021 -

Bob Moore Volkswagen responded

Thank you for this awesome five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Allen Samuels Volkswagen.

August 12, 2021

Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!! More

by louisemt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell, Daniel Smith, Michael Brown, Andy Thrift, Joseph Lechwar, Christopher Bryant
Aug 12, 2021 -

Bob Moore Volkswagen responded

It has been a pleasure serving you, Louise. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Allen Samuels Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

Aug 12, 2021 -

louisemt responded

Thank you. You made me feel that you wanted to help me with taking great care of me and my VW

August 10, 2021

I had made an online appointment for service, was due an oil change. Took a bit longer than usual because I had added extra things to be done. More

by lfosterscenh@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Grove, Ryan Blackwell, Anthony Rounds
Aug 10, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We'll be sure to share your comments. We appreciate your business here at Allen Samuels Volkswagen.

August 09, 2021

Combative customer service from Krystal Evans. Parts left on floor board of car. Had car for 9 hours with no call, Text or email for status. I had to call four times before I was graced with the combative co More

by ericlubrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Blackwell
August 05, 2021

I was very pleased and well taken care of! The sales manager done everything possible to get me the best price to guarantee satisfaction. The also added extra service with tires and alignment. More

by candice_belew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Valencia, Chris Biltoc
Aug 05, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us, Candice. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

August 04, 2021

I have a brand new VW iD.4 electric car It has exceeded I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I wou More

by Tom Milam
Recommend Dealer
Yes
Employees Worked With
Issac in sales , Ryan Blackwell, Daniel Smith, Michael Brown, Andy Thrift, Joseph Lechwar, Christopher Bryant
Aug 04, 2021 -

Bob Moore Volkswagen responded

Tom, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new VW iD.4! We will share your comments with our team, and we look forward to working with you again.

August 03, 2021

Always a pleasure to go to this dealership. Great people and service. Easy going and helpful people. Will always recommend for service and car purchase. More

by a.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rounds
Aug 03, 2021 -

Bob Moore Volkswagen responded

We appreciate your business and our team looks forward to serving you again soon!

August 03, 2021

I asked for a used car inspection and you only did a courtesy inspection. When you returned my car to me with a broke key fob. You than had the audacity to make me pay for a new one. I took my car to O More

by hansonrichard1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norris Evans, Jeremiah Sharp
Aug 20, 2021 -

Bob Moore Volkswagen responded

We're sorry, Richard, that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

August 02, 2021

Anthony did an amazing job and communicated well. Pricing was fair for services rendered. All staff were excellent, professional, and kind. I will continue to come to Allen Samuels VW. More

by Aimeeswickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Anthony Rounds
Aug 02, 2021 -

Bob Moore Volkswagen responded

Aimee, Thank you for choosing Allen Samuels Volkswagen, your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again!

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