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Bob Moore Volkswagen
Oklahoma City, OK
1,145 Reviews
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August 10, 2021
I had made an online appointment for service, was due an oil change. Took a bit longer than usual because I had added extra things to be done. oil change. Took a bit longer than usual because I had added extra things to be done. More
by lfosterscenh@yahoo.com
Verified CustomerEmployees Worked With
Cody Grove, Ryan Blackwell, Anthony Rounds
August 09, 2021
Combative customer service from Krystal Evans. Parts left on floor board of car. Had car for 9 hours with no call, Text or email for status. I had to call four times before I was graced with the combative co on floor board of car. Had car for 9 hours with no call, Text or email for status. I had to call four times before I was graced with the combative conversation with Ms Evans. I will never visit Allen Samuels VW again. More
by ericlubrano
Employees Worked With
Ryan Blackwell
August 05, 2021
I was very pleased and well taken care of! The sales manager done everything possible to get me the best price to guarantee satisfaction. The also added extra service with tires and alignment. manager done everything possible to get me the best price to guarantee satisfaction. The also added extra service with tires and alignment. More
by candice_belew
Employees Worked With
Isaac Valencia, Chris Biltoc
August 04, 2021
I have a brand new VW iD.4 electric car It has exceeded I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I wou I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations. More
by Tom Milam
Employees Worked With
Issac in sales , Ryan Blackwell, Daniel Smith, Michael Brown, Andy Thrift, Joseph Lechwar, Christopher Bryant
August 03, 2021
Always a pleasure to go to this dealership. Great people and service. Easy going and helpful people. Will always recommend for service and car purchase. and service. Easy going and helpful people. Will always recommend for service and car purchase. More
by a.b
Employees Worked With
Anthony Rounds
August 03, 2021
I asked for a used car inspection and you only did a courtesy inspection. When you returned my car to me with a broke key fob. You than had the audacity to make me pay for a new one. I took my car to O courtesy inspection. When you returned my car to me with a broke key fob. You than had the audacity to make me pay for a new one. I took my car to OKC VW the next day and they fixed my key fob. When I called to cancel my order you told me that the key fob is non-refundable. Your service dept receptionist is completely unprofessional. The only person I had any type of good interaction with was salesman Norris Evans who attempted to help resolve the issue. More
by hansonrichard1108
Employees Worked With
Norris Evans, Jeremiah Sharp
August 02, 2021
Anthony did an amazing job and communicated well. Pricing was fair for services rendered. All staff were excellent, professional, and kind. I will continue to come to Allen Samuels VW. was fair for services rendered. All staff were excellent, professional, and kind. I will continue to come to Allen Samuels VW. More
by Aimeeswickey
Employees Worked With
Robert Benge, Anthony Rounds
July 30, 2021
Best service, attitude, price, communication and caring people I have ever dealt with in this business. They are family oriented and they treat you like family! people I have ever dealt with in this business. They are family oriented and they treat you like family! More
by JBENN
Employees Worked With
Robert Benge, Ryan Blackwell, Faith Goodman
July 30, 2021
All the people that helped me there at the dealership was great, it was an awesome experience, very professional and friendly, will definitely do business with them again. great, it was an awesome experience, very professional and friendly, will definitely do business with them again. More
by Wallen2
Employees Worked With
Dennis Self, David Labonte
July 29, 2021
Anthony was a help with my car and everyone was very friendly and they nice catering to my great granddaughter 5 and full of energy friendly and they nice catering to my great granddaughter 5 and full of energy More
by brady.1946
Employees Worked With
Did not get name older man in show room, Anthony Rounds
