Bob Moore Volkswagen

Really disappointed with this dealership. The service center doesn’t understand what customer service is about. Pretty rude and difficult to deal with on issues. I understand supply chain issues however center doesn’t understand what customer service is about. Pretty rude and difficult to deal with on issues. I understand supply chain issues however it’s frustrating to never receive an update when they tell you they will call you with a response multiple times. More

Worst dealership ever!!!! Never taking my car here again. Happy to know there are other dealerships that I can go to instead of having to go back there. Happy to know there are other dealerships that I can go to instead of having to go back there. More

Great diagnosis of issues and happy they aren't as bad as I thought. Parts ordered and assisted in prioritizing maintenance needed to have vehicle safe for the roads I thought. Parts ordered and assisted in prioritizing maintenance needed to have vehicle safe for the roads More

Allen Samuels Volkswagen is always quick to get my car in for service. They seem very efficient with their diagnostics as well as the repair services they offer. I have been very satisfied with their work wh for service. They seem very efficient with their diagnostics as well as the repair services they offer. I have been very satisfied with their work whenever I need anything done. More

Easy, non-pushy, very helpful, super nice. Tidy sales office. Great temperature as day was extremely hot. Hospitable offering cold water and snacks. Convenient to access office. Great temperature as day was extremely hot. Hospitable offering cold water and snacks. Convenient to access More

Absolutely the most stress free car purchase ever. They even delivered my car to my house along with the paperwork. I did not even have to wait in the store for finance. even delivered my car to my house along with the paperwork. I did not even have to wait in the store for finance. More

Quickly diagnosed, got the part, and fixed the problem. I was able to get in and out on a Saturday in less than two hours. I was able to get in and out on a Saturday in less than two hours. More

The service was ok. The team tool my car for service and gave it back to me about an hours later for oil change and tire rotation. gave it back to me about an hours later for oil change and tire rotation. More

The service was good and every question was answered probably. The service person knew the exact problem of the car and gave the available option to solve it. probably. The service person knew the exact problem of the car and gave the available option to solve it. More