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Bob Moore Volkswagen

Oklahoma City, OK

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1,145 Reviews
Call Dealership (405) 529-5600

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,145 reviews

November 17, 2021

Allen Samuels VW was extremely efficient, had pleasant employees, and did everything right the first time. What more can you ask for? More

by MATTHEW.STUEMKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blythe Sitton
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Nov 17, 2021 -

Bob Moore Volkswagen responded

Thank you so much for your kind words, Matthew, and for taking the time to leave us this wonderful feedback!

November 17, 2021

Jeremiah, our salesperson was both personable and helpful. We appreciated his forthright demeanor and professionalism. Our car buying experience could not have been more smooth. More

by sandrconstruction
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Sharp
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Nov 17, 2021 -

Bob Moore Volkswagen responded

Thank you for your business and this review. We're happy to hear that Jeremiah and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Domingo Garcia dgarcia@asag.net

November 15, 2021

Service department was friendly and easy to get vehicle in for an oil change. Great special with the fundraising event, good for the community aspect too. More

by Cscslighthouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan?
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Nov 15, 2021 -

Cscslighthouse responded

Very pleased and always good to speak with Norris what a great advocate he is.

November 10, 2021

The women who check you in and out are so helpful knowledgeable and courteous. The car wash is such a nice touch. I will be back. More

by cowboyred66
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember the women’s names
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Nov 10, 2021 -

Bob Moore Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Allen Samuels Volkswagen!

November 10, 2021

We had a great experience with Allen Samuels. They worked hard to get us an interest rate and payment that we were comfortable with! They stayed in contact with us throughout the process and went the extra m More

by BrittanyCarter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Sharp
Report | Print
Nov 10, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Domingo Garcia dgarcia@asag.net

November 10, 2021

They are an amazing place to go to get anything done with your car! The Service department is amazing and fast ☺️ More

by cass1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maigen Jernigan , Robert Benge, Ryan Blackwell, Jeremiah Sharp, Michael Brown, Christopher Bryant, John McClain
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Nov 10, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 08, 2021

super fast, friendly and customer oriented the guy i dropped my vehicle off with and the service rep. Blythe More

by scott.a.mitchell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blythe
Report | Print
Nov 08, 2021 -

Bob Moore Volkswagen responded

Scott, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2021

Allen Samuel staff is always friendly and curteous. I really appreciate the quick, quality service they provide. I love being greeted by Norris in the service garage! More

by janaecollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blythe, Norris
Report | Print
Nov 04, 2021 -

Bob Moore Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Allen Samuels Volkswagen.

November 02, 2021

Great service and communication during the entire process. Found a slot to get our car in and was very helpful More

by jlewisgolf0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell, Daniel Smith, Michael Brown, Andy Thrift, Joseph Lechwar, Christopher Bryant, John McClain, Dylan Pratt
Report | Print
Nov 02, 2021 -

Bob Moore Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2021

I’m disappointed that No one returned my requested call back about blackish oily smudged finger prints on my headliner that was left from when a technician was fixing some warranty work on the sunglass hol More

by JACKLYNLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Goodman
Report | Print
Oct 28, 2021 -

Bob Moore Volkswagen responded

We thank you for bringing this to our attention, Jacklyn, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

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