Bob Moore Volkswagen

The best service I’ve ever had! Our salesman Josh was very charismatic and not pushy!!! We didn’t feel overwhelmed or persuaded. We had an excellent experience! The best experience w Our salesman Josh was very charismatic and not pushy!!! We didn’t feel overwhelmed or persuaded. We had an excellent experience! The best experience we’ve ever had at a dealership! More

One year/pre-paid service I know this service was mainly an oil change, however I did have some other concerns/questions. Chris White answered/remedied each one of them. I st I know this service was mainly an oil change, however I did have some other concerns/questions. Chris White answered/remedied each one of them. I still wonder if not rotating the tires was a BS answer. I have always been told, for best service, rotations should be done every 6-8 k miles. Chris said the front tread was better than the back, therefore the rotation was not necessary. ???? More

Amazing and helpful customer service Sales team went above and beyond to help me get the vehicle I wanted. The vehicle I wanted was not easy to find but they were able to pull it off Sales team went above and beyond to help me get the vehicle I wanted. The vehicle I wanted was not easy to find but they were able to pull it off More

Oil change & break diagnostic I went in for an oil change and to check on my breaks. No break work needed, so that was good. Ended up finding out I have an oil leak though, which i I went in for an oil change and to check on my breaks. No break work needed, so that was good. Ended up finding out I have an oil leak though, which is a bummer! Overall good customer service. Nice people. More

Outstanding service They got me in on a saturday as a walkin and got my car serviced and a break job in two hours. Great service by volkswagen. They got me in on a saturday as a walkin and got my car serviced and a break job in two hours. Great service by volkswagen. More

First 10k Service I have to say my service was actually great. I appreciated the video I was sent. Way better than my detail.. thank you so much. I have to say my service was actually great. I appreciated the video I was sent. Way better than my detail.. thank you so much. More

Very professional They dealer servicing department was quick in scheduling my appointment and were ready at my appointment time. They were also quick in servicing my ve They dealer servicing department was quick in scheduling my appointment and were ready at my appointment time. They were also quick in servicing my vehicle, courteous, and friendly. More

Awesome customer service. They care All of the guys in customer service were very helpful great job Volkswagen of Edmond! I would definitely recommend this service to friends. Very fri All of the guys in customer service were very helpful great job Volkswagen of Edmond! I would definitely recommend this service to friends. Very friendly atmosphere . More

Very Profesional! Mr. Anderson was the very definition of professional! When Bryer called me after I just sent a request for information two minutes prior, not only was Mr. Anderson was the very definition of professional! When Bryer called me after I just sent a request for information two minutes prior, not only was I surprised by he timeliness on getting in touch with me but I could tell over the phone that I was speaking with somebody that knew his stuff. once I arrived at the dealership I was really surprised by his young age, but don't let that fool you. He held the manner of somebody much older than what he was, along with keeping everything very professional. when I came in I didn't really think I was going to like Volkswagen but after speaking with Bryer I don't know what took me so long. Thank you Bryer for all of your help! More

Great place! Tim and Chris really took care of me. Service is always prompt and great. I’ve been going there ever since my car started having issues and I’m glad I Tim and Chris really took care of me. Service is always prompt and great. I’ve been going there ever since my car started having issues and I’m glad I changed the dealership that I was originally dealing with. More