
Bob Moore Volkswagen
Oklahoma City, OK

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Comprehensive They sent a video to me afterwards of the car on the lift pointing out how they had inspected everything, and made sure I would be safe on the road. They sent a video to me afterwards of the car on the lift pointing out how they had inspected everything, and made sure I would be safe on the road. Juston made sure that I paid the least amount possible for the work done, and was a very educated man. I am glad I came to VW of Edmond for my service. More
Fixed throttle position sensor problem Went to a local garage that specializes in VW multiple times to fix this problem. They never got it fixed. It would work for a while then the same pro Went to a local garage that specializes in VW multiple times to fix this problem. They never got it fixed. It would work for a while then the same problem would come back. I finally took the car to VW of Edmond. The car is running great ... hopefully it is fixed for good. More
Great customer service Justin was awesome. He answered all my questions and treated very well! I liked how I got a video from the technician with an update from my car Justin was awesome. He answered all my questions and treated very well! I liked how I got a video from the technician with an update from my car More
Excellent all around! Joshua went above and beyond and made our purchasing experience quite pleasant. He located exactly what we wanted and negotiated a fair deal. He is Joshua went above and beyond and made our purchasing experience quite pleasant. He located exactly what we wanted and negotiated a fair deal. He is extremely knowledgeable about the product and he took his time educating us. We will be back and will purchase from him again, guaranteed. More
Car maintenance I had a pretty decent experience. I like taking my VW to the dealer and would be back. It took a little bit longer than I expected but was not a terri I had a pretty decent experience. I like taking my VW to the dealer and would be back. It took a little bit longer than I expected but was not a terrible wait. More
Oil change, pleasant experience. Would recommend. Service did not change my oil change date sticker to let me know when my next oil change is due. Left the old one in the window. Service did not change my oil change date sticker to let me know when my next oil change is due. Left the old one in the window. More
Best experience ever By far the best experience I’ve ever had buying a car. Norris the salesman was very nice. Mike the manager came out and met me and we talked and negot By far the best experience I’ve ever had buying a car. Norris the salesman was very nice. Mike the manager came out and met me and we talked and negotiated the price face to face. No behind the door haggling. They were very upfront with everthing. They gave me a very fair offer on my 35 yo trade in. They even washed and filled up my car without even asking! What other dealership does that? 5 stars on everything. Thank you guys More
He ignored me Because he suppose to call me back with the results about my credit, and he never did, he just ignore me when he found out he can't do business with Because he suppose to call me back with the results about my credit, and he never did, he just ignore me when he found out he can't do business with me, And when i called him to ask, he said lies to me about he send me and emails More
Smooth transaction After knowing the car we wanted, it was just a matter of best price. I had called all the Oklahoma dealers as well as the Dallas metro area dealers an After knowing the car we wanted, it was just a matter of best price. I had called all the Oklahoma dealers as well as the Dallas metro area dealers and found that everyone was close on price. Edmond asked what it would take to seal the deal. I quoted them a price and they said ok. The paperwork went quickly by fax and email. I wired the money and we picked up the car the next day. More
Excellent Service on my 2015 Passat Chris always takes such good care of me and my 2015 Passat and is such a pleasure to work with. I brought my car in for a check up in preparation for Chris always takes such good care of me and my 2015 Passat and is such a pleasure to work with. I brought my car in for a check up in preparation for an upcoming trip to Colorado and Chris advised me on only the service I needed at that time. I highly recommend VW Edmond and Chris! More