Bob Moore Volkswagen

Car maintenance I had a pretty decent experience. I like taking my VW to the dealer and would be back. It took a little bit longer than I expected but was not a terri I had a pretty decent experience. I like taking my VW to the dealer and would be back. It took a little bit longer than I expected but was not a terrible wait. More

Oil change, pleasant experience. Would recommend. Service did not change my oil change date sticker to let me know when my next oil change is due. Left the old one in the window. Service did not change my oil change date sticker to let me know when my next oil change is due. Left the old one in the window. More

Best experience ever By far the best experience I’ve ever had buying a car. Norris the salesman was very nice. Mike the manager came out and met me and we talked and negot By far the best experience I’ve ever had buying a car. Norris the salesman was very nice. Mike the manager came out and met me and we talked and negotiated the price face to face. No behind the door haggling. They were very upfront with everthing. They gave me a very fair offer on my 35 yo trade in. They even washed and filled up my car without even asking! What other dealership does that? 5 stars on everything. Thank you guys More

He ignored me Because he suppose to call me back with the results about my credit, and he never did, he just ignore me when he found out he can't do business with Because he suppose to call me back with the results about my credit, and he never did, he just ignore me when he found out he can't do business with me, And when i called him to ask, he said lies to me about he send me and emails More

Smooth transaction After knowing the car we wanted, it was just a matter of best price. I had called all the Oklahoma dealers as well as the Dallas metro area dealers an After knowing the car we wanted, it was just a matter of best price. I had called all the Oklahoma dealers as well as the Dallas metro area dealers and found that everyone was close on price. Edmond asked what it would take to seal the deal. I quoted them a price and they said ok. The paperwork went quickly by fax and email. I wired the money and we picked up the car the next day. More

Excellent Service on my 2015 Passat Chris always takes such good care of me and my 2015 Passat and is such a pleasure to work with. I brought my car in for a check up in preparation for Chris always takes such good care of me and my 2015 Passat and is such a pleasure to work with. I brought my car in for a check up in preparation for an upcoming trip to Colorado and Chris advised me on only the service I needed at that time. I highly recommend VW Edmond and Chris! More

The best service I’ve ever had! Our salesman Josh was very charismatic and not pushy!!! We didn’t feel overwhelmed or persuaded. We had an excellent experience! The best experience w Our salesman Josh was very charismatic and not pushy!!! We didn’t feel overwhelmed or persuaded. We had an excellent experience! The best experience we’ve ever had at a dealership! More

One year/pre-paid service I know this service was mainly an oil change, however I did have some other concerns/questions. Chris White answered/remedied each one of them. I st I know this service was mainly an oil change, however I did have some other concerns/questions. Chris White answered/remedied each one of them. I still wonder if not rotating the tires was a BS answer. I have always been told, for best service, rotations should be done every 6-8 k miles. Chris said the front tread was better than the back, therefore the rotation was not necessary. ???? More

Amazing and helpful customer service Sales team went above and beyond to help me get the vehicle I wanted. The vehicle I wanted was not easy to find but they were able to pull it off Sales team went above and beyond to help me get the vehicle I wanted. The vehicle I wanted was not easy to find but they were able to pull it off More

Oil change & break diagnostic I went in for an oil change and to check on my breaks. No break work needed, so that was good. Ended up finding out I have an oil leak though, which i I went in for an oil change and to check on my breaks. No break work needed, so that was good. Ended up finding out I have an oil leak though, which is a bummer! Overall good customer service. Nice people. More