Bob Moore Volkswagen

Easy. Great. No hard sell. Made me feel very comfortable. Professional and knowledgeable. Didn’t try to oversell me. Made the process very easy for me. No hard sell. Made me feel very comfortable. Professional and knowledgeable. Didn’t try to oversell me. Made the process very easy for me. More

Very helpful if you go ask for bryer Best experience I've had since buying a car, everywhere else I have been tried to take advantage of me and my wife, but Volkswagen of Edmond did not Best experience I've had since buying a car, everywhere else I have been tried to take advantage of me and my wife, but Volkswagen of Edmond did not More

Hassle free service. The experience of trading a vehicle was effortless and all the staff was accommodating. The vehicle we were searching for exactly what was advertised The experience of trading a vehicle was effortless and all the staff was accommodating. The vehicle we were searching for exactly what was advertised and priced right. More

Nice experience! I have had very nice and professional service from everyone I’ve come in contact with at the dealership. My questions, phone calls and/or emails are I have had very nice and professional service from everyone I’ve come in contact with at the dealership. My questions, phone calls and/or emails are answered promptly. More

Professional and easy the whole process, sales through financing was easy and professional. Did not feel pressured to purchase any additional add ons through the finance de the whole process, sales through financing was easy and professional. Did not feel pressured to purchase any additional add ons through the finance department and Joshua was a knowledgeable salesperson. More

Great personnel! Great service work! I have always been happy with Edmond VW...and some of your service personnel have become friends. I am very happy with my service at Edmond VW, but I I have always been happy with Edmond VW...and some of your service personnel have become friends. I am very happy with my service at Edmond VW, but I may have to look elsewhere in the future. 1. You do great work, but I’d like to have more of a feeling that your prices are competitive with other options...after a car reaches a certain age...I want to still feel like I’m getting value for the repairs. I little bit more to have the VW dealer do the work is fine...but a lot more is not okay. 2. My wife and I both drive VWs, and when one is down and in for service, having a loaner car is the best perk, and makes me want to come to the dealer for service. But, when i find out that it will now cost $35/day for a loaner...that is not acceptable. I know it costs to run that fleet (which needs to be more than 6 cars), but it comes across as ungrateful to your clients. Re-coup some of your costs by doing outstanding service and making us feel cared for...and we will come back to spend more in services and ultimately replace the car with a new car. Don’t go down he road of the airline industry where every little item is a charge. That will cheapen your business and ruin the VW family experience we love. More

Awesome fast service The service and parts department at Volkswagen of Edmond is the best service department i have been to I highly recommend bringing your vehicle to be The service and parts department at Volkswagen of Edmond is the best service department i have been to I highly recommend bringing your vehicle to be serviced here without a doubt! More

Comprehensive They sent a video to me afterwards of the car on the lift pointing out how they had inspected everything, and made sure I would be safe on the road. They sent a video to me afterwards of the car on the lift pointing out how they had inspected everything, and made sure I would be safe on the road. Juston made sure that I paid the least amount possible for the work done, and was a very educated man. I am glad I came to VW of Edmond for my service. More

Fixed throttle position sensor problem Went to a local garage that specializes in VW multiple times to fix this problem. They never got it fixed. It would work for a while then the same pro Went to a local garage that specializes in VW multiple times to fix this problem. They never got it fixed. It would work for a while then the same problem would come back. I finally took the car to VW of Edmond. The car is running great ... hopefully it is fixed for good. More

Great customer service Justin was awesome. He answered all my questions and treated very well! I liked how I got a video from the technician with an update from my car Justin was awesome. He answered all my questions and treated very well! I liked how I got a video from the technician with an update from my car More