Bob Moore Volkswagen

Great customer service made a lengthy repair stress free! Dealership didn't have the required parts to repair a failed window motor, and getting them shipped from Dallas turned into a week-long process. Thank Dealership didn't have the required parts to repair a failed window motor, and getting them shipped from Dallas turned into a week-long process. Thankfully, the awesome folks at the service department found me a loaner car for little to nothing, which made a huge difference in how that week was going to go. They also were very understandable and accomodating to my schedule when it came time to pick up my car. Only reason this isn't a five star review is that whoever made the repair, put a noticeable tear in my window tint, which isn't necessarily big enough to warrant getting it redone, but definitely an eye sore because it's right in the middle of the passenger window. Not cool. More

Quick, kind, polite, convenient Chris White worked with us. He was delightful. Mostly I appreciated his information but NEVER did he get pushy or overbearing. Had car back in 1 days Chris White worked with us. He was delightful. Mostly I appreciated his information but NEVER did he get pushy or overbearing. Had car back in 1 days time. More

Great job! Service was quick and accurate! I enjoyed receiving the video preview and was given solid informatiion before service was begun. I feel like i can tru Service was quick and accurate! I enjoyed receiving the video preview and was given solid informatiion before service was begun. I feel like i can trust this service department. More

Comprehensive, friendly, transparent Overall, very good experience with a general manager that was both reasonable and versatile concerning the purchase of my lease. Excellent car E Overall, very good experience with a general manager that was both reasonable and versatile concerning the purchase of my lease. Excellent car Excellent service Excellent price More

Service center Chris was the young man that assisted me doing my visit, once the service department finished my car he explained everything to me that I didn’t under Chris was the young man that assisted me doing my visit, once the service department finished my car he explained everything to me that I didn’t understand from the video. I appreciate your service. Thank you VW of Edmond. More

Great staff and great service. The Edmond Staff always takes great care of me and my VW Golf Sportwagen. They are amazing. I thank you for your continued commitment and dedication The Edmond Staff always takes great care of me and my VW Golf Sportwagen. They are amazing. I thank you for your continued commitment and dedication in providing excellent service. More

Great experience! We had a great experience at VW of Edmond. Andrew and the whole team made the whole process so smooth and easy. I never felt pressured into something We had a great experience at VW of Edmond. Andrew and the whole team made the whole process so smooth and easy. I never felt pressured into something that I didn’t want. Andrew was very honest and listens to what you want and he is the reason we chose to go back to VW Edmond! Very happy customers right here! More

Efficient curtious I They accommodated my request to inspect vehicle for potential undercarriage damage on the day before a holiday. Gave me pease of mind for travel on th They accommodated my request to inspect vehicle for potential undercarriage damage on the day before a holiday. Gave me pease of mind for travel on the holiday. More

Better tan VW of OKC Treated way better than OKC vw and way more professional. I would go back and do recommend to others. Bryant was very knowledgeable and professional. Treated way better than OKC vw and way more professional. I would go back and do recommend to others. Bryant was very knowledgeable and professional. More

Easy. Great. No hard sell. Made me feel very comfortable. Professional and knowledgeable. Didn’t try to oversell me. Made the process very easy for me. No hard sell. Made me feel very comfortable. Professional and knowledgeable. Didn’t try to oversell me. Made the process very easy for me. More