Bob Moore Volkswagen

Like family VW of Edmond is like visiting with family. I've taken my car there since they first opened. We were the 1st to use the service department. They are VW of Edmond is like visiting with family. I've taken my car there since they first opened. We were the 1st to use the service department. They are always prompt, friendly and provide excellent service. I won't go anywhere else for service. More

Great Staff! Kim and her staff were very personable, friendly, and customer service experts. They made me feel welcomed, gave me great car advice, and did not make Kim and her staff were very personable, friendly, and customer service experts. They made me feel welcomed, gave me great car advice, and did not make me feel pressured to do or get anything, but had good recommendations I should consider to keep my car running well. Great staff! More

They have a great team of experts! I came in with an issue with my water pump leaking, I checked with Robert to make sure all of the parts needed for the service were in stock. Erica wa I came in with an issue with my water pump leaking, I checked with Robert to make sure all of the parts needed for the service were in stock. Erica was very helpful with getting an appointment made for the service. Chris did an excellent job on expediting the service to Drew and Ryan, and was great at following up and keeping me informed about every step of the process. Drew did an excellent job and is a highly knowledgeable technician. I couldn't recommend anyone else over this dealership, they're truly a great team!! More

Overall best VW Dealership in OKC metro and surrounding area The staff are always friendly and helpful when I come into this dealership. I choose this dealership over others closer to Mustang just for the great The staff are always friendly and helpful when I come into this dealership. I choose this dealership over others closer to Mustang just for the great service. Chris White in the service department was very helpful with ensuring anything I had an issue no matter how small was looked into when the inspection was done. The service/ inspection on my car was phenomenal including the new video walkthrough of the cars inspection. Showing you exactly what is inspected and what it truly looks like and not just hearing “yep it’s bad you need a new one”. I would not recommend going anywhere else to have your VW serviced. More

Will recommend Easy buying experience for me considering buying a car is like going to the dentist. I would have liked a little more attention to the detailing the n Easy buying experience for me considering buying a car is like going to the dentist. I would have liked a little more attention to the detailing the new vehicle I bought. Considering it’s new there were things that made it seem like I was actually buying a used car. Everyone was nice and I will refer VW of Edmond to anyone looking. The detail was my only real concern More

Outstanding Customer Service Inquired online about possible lease termination and chatted with their online department. Conversation was followed up by phone calls not only a sal Inquired online about possible lease termination and chatted with their online department. Conversation was followed up by phone calls not only a sales rep but the GM as well. Met with the staff at 5 and out the door in a new vehicle by 630. The staff was not only courteous and knowledgeable, but moved the process along quickly and seamlessly. Any concerns were addressed and everything explained in detail. Customer service was outstanding. More

Very excellent experience from start to finish. From the first phone call to the vehicle delivery everything was excellent. Friendly staff and open to working with me on price and delivery date. Eve From the first phone call to the vehicle delivery everything was excellent. Friendly staff and open to working with me on price and delivery date. Everyone I dealt with went above and beyond on customer aervice. More

130,000 service Very friendly Followed up on service (video, price, etc) Justin worked hard to ensure I was taken care of Work was done on time as promised Very friendly Followed up on service (video, price, etc) Justin worked hard to ensure I was taken care of Work was done on time as promised More

Great Experience They were very helpful and nice! Took care of everything needed and not as expensive as I thought it was going to be! Thank you! They were very helpful and nice! Took care of everything needed and not as expensive as I thought it was going to be! Thank you! More