Bob Moore Volkswagen

Rentals are good I love the loaner car program, each advisor has 8 loaners to give out. This time after 3 attempts to get one with service I complained a bit and was g I love the loaner car program, each advisor has 8 loaners to give out. This time after 3 attempts to get one with service I complained a bit and was given a loaner. Seems the Diesel emissions problem has caused the dealership to cut back on niceties. Hope it doesn't continue. More

Excellent Service Very helpful, knowledgeable and courteous! The team worked with my schedule, were very accommodating to take care of everything required in an effici Very helpful, knowledgeable and courteous! The team worked with my schedule, were very accommodating to take care of everything required in an efficient manner. Thanks More

Great customer service My service advisor was great. He went far above my expectations for my car services performed. I also love that the service department sent me a video My service advisor was great. He went far above my expectations for my car services performed. I also love that the service department sent me a video breakdown of the multi point inspection and walked you through what was chI coed and what could be serviced in the future. Will continue to take my car to Volkswagen of Edmond! More

Excellence in all we do! Quick friendly knowledgeable service. Greeted me in a timely manner and was quick and eager to help me with my problem. Let me know when my car woul Quick friendly knowledgeable service. Greeted me in a timely manner and was quick and eager to help me with my problem. Let me know when my car would be ready as I waited. More

Awesome Always have a great experience when I bring my car in for service. No complaints. People are very helpful. Good grade all around. Thumbs up. Always have a great experience when I bring my car in for service. No complaints. People are very helpful. Good grade all around. Thumbs up. More

Excellent Service Bryer and the rest of the Volkswagen Edmond staff provided us with one of the most pleasant car buying processes we’ve ever experienced. It was smooth Bryer and the rest of the Volkswagen Edmond staff provided us with one of the most pleasant car buying processes we’ve ever experienced. It was smooth and low pressure, no one pushed us to purchase any extra packages or higher end models. Bryer listened to every item on my wishlist and gave a us a thorough overview of all the vehicle’s feautues. The dealership was pleasant and clean and I appreciated the detail of my car before we left the lot. I am a Volkswagen buyer for life now. Thanks! More

Like family VW of Edmond is like visiting with family. I've taken my car there since they first opened. We were the 1st to use the service department. They are VW of Edmond is like visiting with family. I've taken my car there since they first opened. We were the 1st to use the service department. They are always prompt, friendly and provide excellent service. I won't go anywhere else for service. More

Great Staff! Kim and her staff were very personable, friendly, and customer service experts. They made me feel welcomed, gave me great car advice, and did not make Kim and her staff were very personable, friendly, and customer service experts. They made me feel welcomed, gave me great car advice, and did not make me feel pressured to do or get anything, but had good recommendations I should consider to keep my car running well. Great staff! More

They have a great team of experts! I came in with an issue with my water pump leaking, I checked with Robert to make sure all of the parts needed for the service were in stock. Erica wa I came in with an issue with my water pump leaking, I checked with Robert to make sure all of the parts needed for the service were in stock. Erica was very helpful with getting an appointment made for the service. Chris did an excellent job on expediting the service to Drew and Ryan, and was great at following up and keeping me informed about every step of the process. Drew did an excellent job and is a highly knowledgeable technician. I couldn't recommend anyone else over this dealership, they're truly a great team!! More

Overall best VW Dealership in OKC metro and surrounding area The staff are always friendly and helpful when I come into this dealership. I choose this dealership over others closer to Mustang just for the great The staff are always friendly and helpful when I come into this dealership. I choose this dealership over others closer to Mustang just for the great service. Chris White in the service department was very helpful with ensuring anything I had an issue no matter how small was looked into when the inspection was done. The service/ inspection on my car was phenomenal including the new video walkthrough of the cars inspection. Showing you exactly what is inspected and what it truly looks like and not just hearing “yep it’s bad you need a new one”. I would not recommend going anywhere else to have your VW serviced. More