Bob Moore Subaru

Great Expereince I believe this was the best experience I have ever had buying a used car from a dealership. Easy transaction from start to finish, no pressure at all. I believe this was the best experience I have ever had buying a used car from a dealership. Easy transaction from start to finish, no pressure at all. The salesman I dealt with was Sam Grimmett, this was an Internet transaction. I discussed with him the car I had seen on his lot, asked a few questions, which he answered, discussed pricing, there was no pressure and no haggling, with what I could do financially, we reached and andgreementand I went to the dealership and purchased the car, with my preapproved loan. If I am ever in need of purchasing another vehicle, I will certainly call Sam and I will recommend him to everyone I know that is in the market for a new or used vehicle. Thank you Samford a pleasant car buying experience. More

Chris Casey gets my vote for best car salesman ever! I've purchased at least 10 cars over the years (3 from Bob Moore) and I must say this is the first time I truly enjoyed the process. Chris was friend I've purchased at least 10 cars over the years (3 from Bob Moore) and I must say this is the first time I truly enjoyed the process. Chris was friendly, helpful, but mainly he really listened to me and understood what I was looking for and what concerned me. He answered my question in a straightforward fashion and was so excited to show me the features of the vehicles we looked at...with his help I fell in love with the Legacy! I don't think I have ever bought a car that the dreaded financing and contract portion of the deal went so smoothly. This was an all around pleasant experience. More

maybe it was just me.. I'm not sure what I did or didn't do to get the 5 star service when it came to car buying... I had been looking for a particular Subaru... that's not I'm not sure what I did or didn't do to get the 5 star service when it came to car buying... I had been looking for a particular Subaru... that's not ay the dealership yet ... meet sales man (Ricky) who explains that I can reserve the car with a deposit of good faith ... talk and text with him ... and after a few days come to a mutually acceptable price... he says he'll call me right back. An hour or two later tells me that because the car is so desired... the agreed upon price is null and void BUT that I could still "reserve" the car at full sticker price.? Which according to Truecar I would be pretty much ripped off if I agreed to..... Totally blindsided by this because that's not what had been told to me this entire time. Either way it appears the front sales staff are useless and pointless intermediaries that for whatever reason tell you one thing till they talk to the actual decision makers who I never met but apparently decided ... nah lets make this guy pay full price because he clearly knows what he wants and we have it ... Never would I do business with this dealership or recommend them to anyone I care about. Man I hate this type of car buying experiences. Did some research and now going to take my business anywhere but here. More

Great time buying a car Carl was the best sales person you could have! Anthony and I had a great time while we filled out my paper work. Both were very professional and fun. Carl was the best sales person you could have! Anthony and I had a great time while we filled out my paper work. Both were very professional and fun. More

My new Subaru Outback 2.5i Limited Overall a very good process of buying my Subaru Outback, which I have been wanting for years. Everyone was helpful and friendly, the financial proces Overall a very good process of buying my Subaru Outback, which I have been wanting for years. Everyone was helpful and friendly, the financial process went very quickly. Our salesman, Ricky Fietz, had to locate the car I wanted and then was very accommodating to our schedule for the delivery, at which time he thoroughly explained everything we needed to know about the car's operation. Love my new car! More

Gunnar Is Now Our Family's Resource For Anything About Cars. Firstly, let me just say that I don't like car salesmen. So, my wife's nearly gets killed after a guy runs a red light, totaling the car, AND my dau Firstly, let me just say that I don't like car salesmen. So, my wife's nearly gets killed after a guy runs a red light, totaling the car, AND my daughter's F-150 with over 200K miles finally "has to be taken out to the pasture", all at the same time. I have to get them transportation ASAP, and at this time money happens to be tight, so I'm irritated anticipating going in and dealing with some car salesman that plays games and wants to rip me off. You get the picture. I have never met a guy like Gunnar. I go in expecting the usual high-powered game smile trying to "close the deal" every 5 minutes... and Gunnar was just a different world than that. Brutally honest, to the point, humble, and listened before telling me some options. Looks me in the eye and tells me "I'm not going to try and sell you something just to make a sale and I know what it's like to be in the situation you're in." Turns out Gunnar had a similar situation as me, and when you almost lose a loved one in a car crash it changes you. My girls will be in nothing but the safest vehicles possible now. This guy knows more than most auto-mechanics and explains automotive engineering in a way a lay person can understand, which made me consider some vehicles I wouldn't have before. The reason we will use Gunnar from now on is he knows everything about cars and what is important to people. He made the financing work to my surprise, and it was actually a good deal. I write this with a debt of gratitude, and if Gunnar ever goes to another dealership, I'm going where he is. More

Best experience all around. Carl is an amazing salesman, so informative, he demonstrated all the safety features on the Outback, and some I wouldn't have had the nerve to test. I Carl is an amazing salesman, so informative, he demonstrated all the safety features on the Outback, and some I wouldn't have had the nerve to test. I felt no pressure to buy! They take care of you after the sale too, even offering a 2 week after purchase review to make sure you understand everything so you can enjoy all it offers. More

Good car buying experience. The salesman was very patient while we decided which Subaru fit our needs best. We test drove 2 models, and looked in several! He was able to find us The salesman was very patient while we decided which Subaru fit our needs best. We test drove 2 models, and looked in several! He was able to find us a vehicle that met our needs, at a price we liked. More

Attentive and informative Test drive of the outback was very informative and all options where shown and described in a way that helped us to see how it would be a great car fo Test drive of the outback was very informative and all options where shown and described in a way that helped us to see how it would be a great car for our needs. When I bought he car a lot of time was spent showing me the customization options and I love the offer to come back in 2 weeks to review the systems that I may not have understood yet. More