Bob Moore Subaru
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 1,020 reviews
Always great service. I have purchased 3 cars from BOB MOORE SUBARU and every time has been a hassle free pleasant environment. I will go back for my next purchase as well. I have purchased 3 cars from BOB MOORE SUBARU and every time has been a hassle free pleasant environment. I will go back for my next purchase as well. More
New car purchase June 2017 Everyone was courteous and helpful. The sales person Carl, was patient and thorough in answering my questions. The finance gentleman (whose name I d Everyone was courteous and helpful. The sales person Carl, was patient and thorough in answering my questions. The finance gentleman (whose name I don't see listed) was thorough and showed me many options. The staff was friendly and not pushy, including the gentlemen washing cars outside who took time to smile. I browsed cars online prior to visiting the showroom and was able to quickly test drive the models I was interested in. I would recommend them to family and friends and look forward to going there again for service in the future. great buying experience. More
First car purchase for a daughter Very helpful and intent on finding the right used car that was just right for my daughter. We loved the low key, not pushy salesmanship. It was a ve Very helpful and intent on finding the right used car that was just right for my daughter. We loved the low key, not pushy salesmanship. It was a very relaxed and enjoyable experience. More
Fantastic First-Time New Car Buying Experience I purchased a new Subaru Outback from Bob Moore in May 2017. This was my first time buying a new car and I was very intimidated by the process goi I purchased a new Subaru Outback from Bob Moore in May 2017. This was my first time buying a new car and I was very intimidated by the process going in. The salesperson who helped me, Jordan Brown, spent almost a month with me from my first test drive to actual purchase. She was incredibly patient, helpful, and attentive throughout the process, and took the time to ensure that I was happy with both my purchase and the entire buying experience. Jordan also took the time after the sale to go over all of the car’s many tech features in depth, including another test drive to train me in the car’s EyeSight driver assist tech. She was never pushy, and at no point in the sales process did I ever feel like I was being pressured into something against my own interests (which from what I understand is a common experience when buying a new car). I would definitely recommend her to other buyers — especially first time new car buyers. I was also very impressed with Anthony Gore, the dealership’s Finance Director (and soon to be New Car Manager). He was patient, transparent, and direct when walking me through financing options, warranties, etc, and successfully advocated on my behalf to Subaru to obtain 0% financing. The finance room was where I was expecting the hard sell, but was surprised that the options were presented honestly and directly with no hard pressure to upsell. I hadn’t planned to add any optional service plans, but Anthony worked with me to get the 7-yr warranty down to a price that made sense for my budget, and I went ahead and added it. Overall I was extremely pleased with my experience at Bob Moore for the excellent customer service I received from Jordan and the rest of the staff, their fair pricing, no-pressure sales approach, and pleasant and professional buying experience. More
Listen to your needs I told them exactly what I needed and they listened and got me setup-no pushiness, nothing pushed I didn't want. Ideal experience, in my opinion. I told them exactly what I needed and they listened and got me setup-no pushiness, nothing pushed I didn't want. Ideal experience, in my opinion. More
very friendly and professional The staff was very accommodating of my needs. They got me just what I wanted and were patient with my situation in purchasing the vehicle. They stayed The staff was very accommodating of my needs. They got me just what I wanted and were patient with my situation in purchasing the vehicle. They stayed in contact with me but were never pushy. More
Best Dealership! My wife and I had been in need of a second vehicle for quite some time. We kept putting off going to a dealership because every past car buying experi My wife and I had been in need of a second vehicle for quite some time. We kept putting off going to a dealership because every past car buying experience for me had left a bad taste in my mouth. That's when a friend recommended Bob Moore Subaru. They told us they've had nothing but great experiences there and it's the only place they shop for cars. I decided to give them a shot and I'm glad I did. The whole team was very friendly and helpful. The sales consultant Aaron Scott helped us pick out a vehicle that matched our needs, answered all questions, and really impressed us with his overall customer service. The sales manager Robert Burns and John Downs of finance were also a big part in making this the best car buying experience we've ever had. In the future when I look to purchase another vehicle, I will shop at Bob Moore Subaru. I will also recommend this dealership to my family, friends, co-workers, neighbors, and anyone reading this review. Give them a chance just like I did... You won't be disappointed! More
My Excellent Experience in purchasing a New Subaru Imrpeza Nick gave me his full attention to all my questions and requests in a very professional "no pressure" atmosphere. The Processing of paperwork was pre Nick gave me his full attention to all my questions and requests in a very professional "no pressure" atmosphere. The Processing of paperwork was presented to me in the very same manner. I feel very comfortable with the Bob Moor Dealership, including all other persons I spoke with, including Jayme Girard and Anthony Gore, that my future experience as to the Service Department, etc will also be excellent and I will definitely refer Nick and Bob Moore Subaru to family, friends, business associates, etc. More
Best service ever. Aaron Scott is an amazing sales person that knows his subaru. We felt like we made a friend and will continue to use him in the future. Aaron Scott is an amazing sales person that knows his subaru. We felt like we made a friend and will continue to use him in the future. More
Top Notch Great selection of vehicles and sales personnel, especially Sam. We got a great price and a super car. No pressure sales, although it took awhile to Great selection of vehicles and sales personnel, especially Sam. We got a great price and a super car. No pressure sales, although it took awhile to process paperwork. Highly recommend for your next Subaru purchase More