Bob Moore Subaru

Professional I made a routine service appt. (Mark sent reminder texts, so helpful) and I was in and out. That simple. I did however have an issue with my Bluetooth I made a routine service appt. (Mark sent reminder texts, so helpful) and I was in and out. That simple. I did however have an issue with my Bluetooth and it was the end of the day---SATURDAY. I was told they were on a tight schedule and might be unable to resolve the issue. But, the SWEETEST lady overheard me talking to the man in the service dept. and she came to my rescue. In like 5 min. she paired my new phone, my boyfriend's phone and downloaded my contact list, etc... THANK YOU GRETCHEN!!! YOU ROCK!!! YOU GET 10 STARS********** More

A good deal? Purchased a low mileage outback for an internet price. No haggling allowed and 2 weeks later we are still waiting for our title to arrive. Purchased a low mileage outback for an internet price. No haggling allowed and 2 weeks later we are still waiting for our title to arrive. More

Top quality Subaru customer service Everyone here is obviously skilled and very knowledgeable about their respective roles in the dealership. What sets them apart from other businesses i Everyone here is obviously skilled and very knowledgeable about their respective roles in the dealership. What sets them apart from other businesses is their unfailing courtesy, attention to detail and superior friendly customer service. More

Very Satisfied I received prompt attention to my issue. Always greeted with a smile. Service Department Had to order part but all went well. Thank You..! S I received prompt attention to my issue. Always greeted with a smile. Service Department Had to order part but all went well. Thank You..! Satisfied Customer. More

As service should be Yan has been very attentive to our concerns, this visit was for routine maintenance but he went out of his way to ensure the work we needed was comple Yan has been very attentive to our concerns, this visit was for routine maintenance but he went out of his way to ensure the work we needed was completed and sent me a text as soon as our Outback was ready. He even made it a point to check on the condition of my car with me before I left the service area. As I drove off the lot I noticed Yan had the vehicle cleaned inside and out! This is why we will only deal with Yan for all our service needs. More

Excellent Dealership Everyone is friendly and helpful from the salesman to the finance person. One person not listed on your ratings is Gretchen Van Gorder, Delivery Spec Everyone is friendly and helpful from the salesman to the finance person. One person not listed on your ratings is Gretchen Van Gorder, Delivery Specialist. Gretchen does an outstanding job of explaining the details of the more difficult details of vehicle features. She does her job in a very knowledgeable and yet very understandable fashion - She is an excellent representative of the dealership! More

Happy with My Subaru I have had my Subaru since March 2015 - and have always been able to schedule service visits at a time convenient for me and have had no problems wit I have had my Subaru since March 2015 - and have always been able to schedule service visits at a time convenient for me and have had no problems with the vehicle or the personnel at Bob Moore. More

Bob Moore Subaru employees have always been friendly and helpful. I have been purchasing cars and servicing them at Bob Moore Subrau since 2012. I would recommend thi employees have always been friendly and helpful. I have been purchasing cars and servicing them at Bob Moore Subrau since 2012. I would recommend this dealership. More

Quick turn-around From the start to the finish, my oil-change, tire rotation, 18 month checkup took only about 30 minutes: I was impressed. One little picky complaint: From the start to the finish, my oil-change, tire rotation, 18 month checkup took only about 30 minutes: I was impressed. One little picky complaint: I have to check the lights because they don't return them to "Auto" where we leave them full-time. After the 12-month appointment, we discovered it when we were driving home one night and my wife's lights (it's her car) were not on, just the running lights. When I had her pull over, we discovered that the lights were off, not on "Auto". More

Periodic service Very please with the service I received for 6 month check-up and also appreciated how staff answered many questions I had on my Subaru. Very please with the service I received for 6 month check-up and also appreciated how staff answered many questions I had on my Subaru. More