Bob Moore Subaru

MY DREAM CAR! Sales rep was obviously in love with Subaru and after a trip to South Dakota with me doing all the driving because my husband was less than 2 moths ou Sales rep was obviously in love with Subaru and after a trip to South Dakota with me doing all the driving because my husband was less than 2 moths out from 360° back fusion. He traveled much better than I expected. THIS CAR DROVE LIKE A DREAM!!! We took I 35 north to US 81, West on I 90 to Spearfish. So i drove everything except dirt/gravel. I was not as tired at the end of the day. Really not too tired until we got home after 10 days of driving. Love, love this car! More

As always, the service department was excellent. Bob Moore has always been excellent servicing our Subaru. The service department is one of the reasons that we purchased a second Subaru. They commu Bob Moore has always been excellent servicing our Subaru. The service department is one of the reasons that we purchased a second Subaru. They communicate with the customer as to what service needs to be performed on your vehicle BEFORE they do it. Have you ever gone to a dealership that fixed something on your vehicle that you didn't ask for only to find it out when you went to pay for your car? I have, but never with Bob Moore! More

It was good I had my oil changed and tires rotated....all went well. I had just detailed my car the day before I brought it into the dealership so it was really I had my oil changed and tires rotated....all went well. I had just detailed my car the day before I brought it into the dealership so it was really clean. There is alot of construction around that area so it's pretty dusty. I didn't recognize my car when it came back, it was covered in dirt and dust from front to back. I asked that it be cleaned up and it was but not very well. Not the end of the world by any means but disappointing. More

Everyone is great Eric, my car maintenance person, is great. He not only remembers me everytime, despite months in between visits, but noticed little details like a hai Eric, my car maintenance person, is great. He not only remembers me everytime, despite months in between visits, but noticed little details like a hair cut. I was a walk in and was in and out in under an hour, I was expecting a wait. The guy who sold me the car smiles and waves as well as the ladies at the desk being very friendly More

Service review I took our new Subaru to Bob Moore to have the paint and upholstery treatment applied. I was greeted immediately. They provided a loaner vehicle for I took our new Subaru to Bob Moore to have the paint and upholstery treatment applied. I was greeted immediately. They provided a loaner vehicle for me to drive back to work in Norman. I received notification when my car was ready. Easy pickup. I do want you to know my husband and I went to Hudiburg Subaru recently on a Saturday, prior to our Bob Moore visit, to look at the Outbacks. No one ever came out to greet us and we walked around outside looking at cars for 20-30 minutes. So we made a trip to Edmond to buy our Outback. Omar Barrios was our awesome salesman! More

Exceptional I brought my Forrester in for routine maintenance and got so much more! It came. back to me washed and Mark helped me sync my phone to the car (again) I brought my Forrester in for routine maintenance and got so much more! It came. back to me washed and Mark helped me sync my phone to the car (again). Everyone was so knowledgeable, helpful and kind. More

No communication Never communicated with us on status of part arrival. Sent an impersonal text that vehicle was done. Misc fees were ridiculous. Don’t tell me that you Never communicated with us on status of part arrival. Sent an impersonal text that vehicle was done. Misc fees were ridiculous. Don’t tell me that you have to charge me for shop towels and cleaner. More

New car Very friendly and low pressure group, made buying a new auto stress free with several options to look at. Aaron is very helpful and easy to work with Very friendly and low pressure group, made buying a new auto stress free with several options to look at. Aaron is very helpful and easy to work with More

Great personal service! Great service and friendliness! We bought two new vehicles and the people were all knowledgeable, and easy to work with during sales transaction. Than Great service and friendliness! We bought two new vehicles and the people were all knowledgeable, and easy to work with during sales transaction. Thank you very much! More

Quality work, on time as promised. Scheduled service was done on time as promised. Loaner was available. No issues. They even washed my vehicle for me. All just as promised when we purc Scheduled service was done on time as promised. Loaner was available. No issues. They even washed my vehicle for me. All just as promised when we purchased. More