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Bob Moore Subaru

Oklahoma City, OK

Overview
Reviews
Vehicles
4.8
1,021 Reviews
Call Dealership (405) 233-3778
View Awards

13010 N. Kelley Ave.

Oklahoma City, OK

73131

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Showing 1,021 reviews

June 29, 2022

I came in for my routine maintenance work. I called the week prior to schedule and apt but was told they no longer do that because you can pull up to express lane and get it done. When I came More

by Slaflamme
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The guys who helped me are not listed
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Jul 11, 2022 -

Bob Moore Subaru responded

Hello, Thanks for bringing this matter to our attention. We truly regret the inconvenience to you and your schedule. I assure you, we set high standards for ourselves about such things. I’d like to learn more about what happened, identify the cause, and work toward a possible solution. Please contact me at delliott@bobmoore.com. Thank you, I look forward to speaking with you. Respectfully, Doug Elliott, Fixed Operations Manager

June 24, 2022

Great cars and a fantastic staff. Every visit goes smoothly. My inner fat person appreciates the snack bar. More

by Stongkyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Allison, Charles Davis, Samuel Bolt, Kayla Compton, Veronica DesCombes, Eric Nunez, Adam Black, Dylan West, Matlin Mixon
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Jun 27, 2022 -

Bob Moore Subaru responded

Thank you. Always good to know someone had a pleasant experience with us.

June 20, 2022

Professional. Prompt response to our concerns. Ocie was personable and very helpful throughout our experience. More

by Ross VanderHammr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ocie Young
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Jun 23, 2022 -

Bob Moore Subaru responded

Ross, thank you for sharing this. We work very hard to make sure that everyone on our team has the skills and knowledge to make every experience good. And we’re pleased you’re pleased with Ocie.

June 18, 2022

Thank you Bob Subaru. It was my first time. Great job everyone. Specially thanks for Mr. Heath. More

by Bhantep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Clem
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Jun 20, 2022 -

Bob Moore Subaru responded

Auto service is SO important. We’re pleased you trusted us with your vehicle, and that you were satisfied with our work and with Heath. Our reputation is everything, and we’re glad you said good things about us. Thanks.

June 17, 2022

The service team is very quick to greet me & very friendly, courteous and thorough. Heath answered my questions about various issues with my last trip. He also directed me to a specialist who answ More

by Cobalt5464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath , Eric Nunez
Report | Print
Jun 20, 2022 -

Bob Moore Subaru responded

We’ll make certain our Bob Moore Subaru Service Department team sees your review. They’re total professionals, but they enjoy a compliment like everyone else.

June 17, 2022

I’ve never had a problem. Service is great! I would highly recommend them to anyone. More

by Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Whitt
Report | Print
Jun 20, 2022 -

Bob Moore Subaru responded

Thanks for sharing your positive feedback, Trish. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.

June 16, 2022

They are always very polite never make me feel like I don’t know anything More

by doughty539
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance, Whitt
Report | Print
Jun 17, 2022 -

Bob Moore Subaru responded

Thank you for your positive feedback. We’re proud to have you as a customer and we truly appreciate your business!

June 16, 2022

Eric my service advisor is top notch, professional, goes above and beyond.. The dealership as a whole is a 10+ I wouldnt do business anywhere else. More

by amusinspok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Nunez
Report | Print
Jun 17, 2022 -

Bob Moore Subaru responded

Thanks for your business AND your kind words about Eric. Service Departments aren’t out front with all the lights and sparkle, but we do like to shine for our customers. Glad you’re one of them.

June 15, 2022

Very satisfied. They are a good team and very proficient. Would recommend them to friends. More

by worleygd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Nunez
Report | Print
Jun 17, 2022 -

Bob Moore Subaru responded

Thanks for your positive and encouraging feedback. We hope you’ll recommend us to others.

June 14, 2022

We had great service, they were friendly and fast. Also received a free car wash. Thanks More

by michaelasue
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New guy. Don’t remember name.
Report | Print
Jun 17, 2022 -

Bob Moore Subaru responded

There is nothing better than a quick and seamless service experience - glad we could be of assistance to you!

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